IFS UK & Ireland
Bourne House, Lotus Park, The Causeway,
London, TW18 3AG,
United Kingdom
London, TW18 3AG,
United Kingdom
44 17 8427-8222
Professional Services
IFS UK & Ireland Technographics
IFS UK & Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IFS UK & Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 IFS UK & Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IFS UK & Ireland has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IFS UK & Ireland is running and its propensity to invest more and deepen its relationship with Cisco Systems , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IFS UK & Ireland revenues, which have grown to $132.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IFS UK & Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IFS UK & Ireland Tech Stack and Enterprise Applications
IFS UK & Ireland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, IFS UK & Ireland implemented Cisco Webex Meetings as an Audio Video and Web Conferencing solution embedded on their website, enabling direct access to meeting sessions from public-facing pages. The deployment targeted professional services workflows and client engagement use cases across the United Kingdom, surfacing Cisco Webex Meetings functionality for both external customers and internal teams.
The implementation uses Cisco Webex Meetings core conferencing capabilities including scheduled and ad hoc video meetings, browser-based join, screen and content sharing, and session recording to support remote consultations, demonstrations, and workshops. Cisco Webex Meetings is exposed through the corporate website to provide streamlined join flows and meeting provisioning while leveraging Cisco hosted conferencing infrastructure for session management.
Operational coverage emphasized professional services delivery, sales interactions, and customer support touchpoints, with internal collaboration use by consulting and delivery teams. Governance centered on standardizing meeting templates, access controls, and scheduling practices consistent with Audio Video and Web Conferencing best practices, and the rollout focused on embedding the Cisco Webex Meetings experience into customer-facing web workflows.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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IFS UK & Ireland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, IFS UK & Ireland implemented DocuSign eSignature on its website. The deployment put DocuSign eSignature into the public web experience of the 800 employee professional services firm, enabling online execution of client agreements and customer facing documents via embedded signing flows.
DocuSign eSignature is used as a Digital Signing platform providing reusable document templates, configurable authentication options, and detailed audit trails to support compliant execution of statements of work and client contracts. Implementation work focused on embedding signing sessions into web pages and standardising template and signing policies to streamline document review and signature capture for customer facing workflows.
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Web Content Management | Content Management |
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2021 | 2021 |
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IFS UK & Ireland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, IFS UK & Ireland implemented Hotjar on its public website as a Customer Experience tool to capture qualitative user behavior and on‑page feedback. The deployment focused on session-level insight and page interaction analysis, positioning Hotjar as the primary web qualitative analytics application for the company.
Hotjar was configured to collect heatmaps, session recordings, funnel snapshots, and on-page feedback widgets, aligning with standard Customer Experience capabilities for behavior analytics and user research. Instrumentation was applied site wide with targeted tags for product pages and support content, enabling UX and product teams to review session replays and aggregated click and scroll patterns.
Operational ownership routed through digital experience and product management functions, with UX research and marketing using Hotjar outputs for iterative design and content decisions. The implementation was integrated into the website's existing privacy and consent controls to manage data capture and user opt in, and Hotjar data feeds were used as inputs into qualitative analysis workflows rather than as a system of record.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IFS UK & Ireland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IFS UK & Ireland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IFS UK & Ireland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IFS UK & Ireland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at IFS UK & Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, EAM Product Management | Director | Finance | |
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Director Product Management | Director | Finance | |
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Director of Product Management | Director | Finance | |
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VP - Product Planning | VP | R&D | |
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Director of Software Engineering | Director | IT | |
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Vice President Platform Engineering and Data Analytics | VP | IT | |
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Apps Being Evaluated by IFS UK & Ireland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IFS UK & Ireland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IFS UK & Ireland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD IFS UK & Ireland Technographics
IFS UK & Ireland is a Professional Services organization based in United Kingdom,
with around 800 employees and annual revenues of $132.0 million.
IFS UK & Ireland operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and Hotjar,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Experience.
IFS UK & Ireland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, DocuSign and Contentsquare.
IFS UK & Ireland recently adopted applications including
DocuSign eSignature in 2021, Sitecore CMS in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IFS UK & Ireland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IFS UK & Ireland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IFS UK & Ireland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.