Bucknell, SY7 8PF,
United Kingdom
Igloo Vision Technographics
Igloo Vision Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Igloo Vision and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Igloo Vision employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Igloo Vision has purchased the following applications: Microsoft 365 for Collaboration in 2020, Hotjar for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Igloo Vision is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Igloo Vision revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Igloo Vision intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Igloo Vision Tech Stack and Enterprise Applications
Igloo Vision Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Igloo Vision implemented Microsoft 365 to support Collaboration across its professional services organization. The Microsoft 365 deployment is centered on a cloud tenant and incorporates Exchange Online for email, Microsoft Teams for synchronous collaboration, SharePoint Online and OneDrive for document storage and content management, and the Office desktop and web applications for knowledge worker productivity.
Tenant-level administration and license management govern the company-wide rollout for Igloo Vision's 12 employees, covering business functions such as sales, operations and creative teams. Igloo Vision's public website source references Microsoft 365, which aligns the implementation with external-facing communication assets and basic user provisioning and administration workflows rather than complex enterprise integrations.
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Collaboration | Collaboration |
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2022 | 2022 |
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Igloo Vision CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Igloo Vision implemented Hotjar on its public website. The deployment uses Hotjar to support Customer Experience and to capture qualitative visitor behavior for marketing, product, and user experience workflows.
Hotjar was embedded via the client side JavaScript snippet on site pages to enable session recordings, heatmaps, funnel observation and on site feedback surveys, leveraging commonly used Hotjar capabilities for qualitative behavioral analysis. Data collection focuses on click, move and scroll patterns together with direct user feedback, aligning with typical Customer Experience tooling for website optimization.
Operational scope is limited to the corporate website, with access and review centralized to small team roles in marketing and product given Igloo Vision's 12 employee size and professional services model. Governance is lightweight and oriented around periodic review of session recordings and survey responses to inform iterative UX and content decisions, with Hotjar providing the primary qualitative insight layer for the Customer Experience function.
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Igloo Vision ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Igloo Vision deployed Atlassian Jira Service Desk as its IT Service Management solution. Atlassian Jira Service Desk is surfaced on the company website to provide a customer facing service portal, centralized ticket intake, and request tracking for the UK based professional services firm with 12 employees and seven million in revenue. The implementation aligns with external customer support and internal operational request handling workloads rather than large scale enterprise IT operations, reflecting the company size and web integrated deployment.
The configuration emphasizes standard IT Service Management capabilities, including structured request types, service catalog forms, queue based routing, SLA configuration, and workflow automation to assign ownership and progress tickets through defined states. The deployment uses the web portal as the primary access point for users and supports self service and ticket lifecycle management across support and operations functions within the organization. Governance is oriented around queue ownership and SLA enforcement, with process controls embedded in request workflows to standardize response and escalation paths.
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Igloo Vision IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Igloo Vision
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Apps Being Evaluated by Igloo Vision Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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