IHG United States
Three Ravinia Drive, Suite 100,
Atlanta, 30346-2121, GA,
United States
Atlanta, 30346-2121, GA,
United States
1 770-604-8347
Leisure and Hospitality
IHG United States Technographics
IHG United States Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IHG United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 IHG United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IHG United States has purchased the following applications: Agilysys Authorize for Payment Processing in 2023, Lathem PayClock PC-Prox for Time Clock (Hardware) in 2018, Quore for Facility Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IHG United States is running and its propensity to invest more and deepen its relationship with Agilysys , Lathem Time , Quore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IHG United States revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IHG United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IHG United States Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Authorize | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, IHG United States implemented Agilysys Authorize as part of a payments modernization effort at its InterContinental Chicago property on the Magnificent Mile, focused on F&B payment workflows. Apps Category .
The deployment complemented existing Agilysys components including InfoGenesis POS, IG Flex and Agilysys Pay, integrating payment authorization into point of sale and flexible F&B ordering modules to reduce PCI scope and streamline payment capture. Agilysys Authorize is inferred as part of the broader Agilysys payments ecosystem supporting finance and payments operations in the United States, and implementation activity centered on authorization flows, tokenization aligned with POS transactions, and vendor support integration.
Operational scope focused on restaurant and bar point of sale at the high volume Magnificent Mile property, affecting F&B operations, guest checkout flows and finance support processes. Governance and rollout required coordination between F&B operations and finance teams for exception handling and vendor servicing, and the project aimed to improve guest payment convenience, strengthen vendor support and reduce the property PCI surface area as described.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lathem Time | Legacy | Lathem PayClock PC-Prox | Time Clock (Hardware) | HCM | n/a | 2018 | 2018 |
In 2018, Holiday Inn Express United States implemented Lathem PayClock PC-Prox at the Holiday Inn Express in Tavares. The Lathem PayClock PC-Prox Time Clock (Hardware) deployment paired a PC60 proximity badge terminal with Lathem PayClock Online to centralize multi-property time and attendance.
The implementation leveraged proximity badge authentication and PC-Prox family terminal functionality to capture employee in and out punches and synchronize attendance records to Lathem PayClock Online. Functional capabilities included terminal clocking, badge reading, real time visibility for managers, and preparation of payroll exports for downstream payroll processing.
Operational scope targeted workforce management activities for the Tavares property while centralizing reporting across properties, giving managers immediate visibility into employee in and out status and simplifying payroll export workflows. Governance centered on consolidating time and attendance records in Lathem PayClock Online, supporting manager review and payroll export processes for payroll teams.
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Time Clock (Hardware) | HCM |
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2016 | 2016 |
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Time Clock (Hardware) | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quore | Legacy | Quore | Facility Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, IHG United States implemented Quore at Holiday Inn Nashville-Vanderbilt to centralize front-desk, housekeeping, and engineering communications and to surface operational trends. The deployment focused on property-level Facility Management workflows, instrumenting guest-complaint handling and engineering work orders across the hotel's operations.
Quore was configured to capture frontline reports, generate preventative maintenance work orders, and run analytics on recurring defects. The Quore analytics module flagged recurring broken welcome lights in January 2018, enabling the property to proactively replace lights across 297 rooms.
Operational governance shifted to route guest complaints and maintenance requests through Quore, with front-desk and housekeeping entering tickets and engineering executing and closing work orders, establishing a closed-loop workflow for issue resolution and preventative maintenance. This implementation eliminated related guest complaints the following month and delivered measurable improvements in guest satisfaction and operational efficiency at the property.
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Facility Management | ERP Services and Operations |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Workspace | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at IHG United States
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IHG United States Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IHG United States IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IHG United States digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD IHG United States Technographics
IHG United States is a Leisure and Hospitality organization based in United States,
with around 2500 employees and annual revenues of $2.20 billion.
IHG United States operates a diverse technology stack with applications such as
Agilysys Authorize, Lathem PayClock PC-Prox and Quore,
covering areas like Payment Processing, Time Clock (Hardware) and Facility Management.
IHG United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Agilysys, Lathem Time and Quore.
IHG United States recently adopted applications including
Agilysys Authorize in 2023, Quore in 2019 and Quore in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IHG United States’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IHG United States’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IHG United States technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.