AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Ik Conecta Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acumbamail Legacy Acumbamail Marketing Automation CRM n/a 2020 2020
Marketing Automation CRM 2022 2022
Tag Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenText Legacy OpenText IT Operations Cloud IT Service Management ITSM Timestamp 2024 2024
In 2024, Ik Conecta deployed OpenText IT Operations Cloud as its IT Service Management platform to consolidate region-level ITSM operations in Spain. The project referenced OpenText Service Management SMAX capabilities, aligning the OpenText IT Operations Cloud implementation with service management workflows and AI-driven automation. Configuration emphasized SMAX functional capabilities typical of IT Service Management, including service desk workflows, incident and problem management, knowledge-enabled support, and automation of routine tickets. The deployment introduced AI-driven automation to orchestrate triage and standard resolution paths, and the OpenText IT Operations Cloud instance was configured to centralize case handling and supplier handoffs. Integrations were implemented with supplier ITSM systems to enable ticket escalation and information exchange across external vendors, and Timestamp served as the implementation partner during the regional rollout presented in Spain. Governance adjustments focused on consolidating operational processes at the region level, standardizing workflows across support teams, and improving operational flexibility, with stated objectives of improving user support and reducing costs.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Ik Conecta
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ik Conecta Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ik Conecta Technographics

Ik Conecta is a Communications organization based in Spain, with around 10 employees and annual revenues of $1.0 million.

Ik Conecta operates a diverse technology stack with applications such as Microsoft 365, Acumbamail and OpenText IT Operations Cloud, covering areas like Collaboration, Marketing Automation and IT Service Management.

Ik Conecta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Acumbamail and OpenText.

Ik Conecta recently adopted applications including OpenText IT Operations Cloud in 2024, Hubspot Marketing Automation in 2022 and Akamai CDN in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ik Conecta’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ik Conecta’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ik Conecta technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.