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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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Imperial Health
Location
501 Dr. Michael DeBakey Drive,
Lake Charles, 70601, LA,
United States
Website
https://www.imperialhealth.com/
Phone
1 337-433-8400
Artw industry
Healthcare
Employee
Revenue

Imperial Health Technographics

Imperial Health Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Imperial Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Imperial Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Imperial Health has purchased the following applications: Phreesia Customized Patient Intake Software for Patient Management in 2012, LogMeIn BoldChat for Chatbots and Conversational AI in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Imperial Health is running and its propensity to invest more and deepen its relationship with Phreesia , GoTo (formerly LogMeIn) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Imperial Health revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Imperial Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Imperial Health Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Phreesia Legacy Phreesia Customized Patient Intake Software Patient Management ERP Services and Operations n/a 2012 2013
In 2012 Imperial Health deployed Phreesia Customized Patient Intake Software to support Patient Management for its Lake Charles, Louisiana urgent care front desk operations. The deployment is documented in receptionist workflows from January 2012 through December 2015, indicating the application was used as a primary intake and eligibility tool at that site. Phreesia Customized Patient Intake Software covered core patient intake capabilities including electronic patient registration, insurance eligibility and benefits checks, point of service payment capture, assignment of medical record numbers, and management of paper charting tasks such as faxing medical record requests. Eligibility and benefits checks were performed in conjunction with Patient Responsibility Pricer v4.7 and Phreesia functionality, and front-desk staff recorded and reconciled patient responsibility and bad debt collection as part of the intake workflow. Operational workflows show intake staff entered patient information into Centricity Practice Solution versions 9.5, 11.0, and 12 and retrieved information from the EMR as part of the check-in and registration process. The implementation therefore operated across the patient registration, insurance verification, payments, and records management functions, linking Phreesia intake activities with the practice EMR environment used at the urgent care site. Governance and process notes emphasize receptionist responsibilities rather than technical rollout metrics, with governance centered on standardized front-desk procedures for registration, multi-line phone triage, message handling for clinical staff, past due payment collection by phone, and physical chart management. The narrative documents a front-line operationalization of Patient Management practices through Phreesia Customized Patient Intake Software at Imperial Health.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn BoldChat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Imperial Health
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Imperial Health Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Imperial Health Technographics

Imperial Health is a Healthcare organization based in United States, with around 400 employees and annual revenues of $85.0 million.

Imperial Health operates a diverse technology stack with applications such as Phreesia Customized Patient Intake Software, LogMeIn BoldChat and Cisco Webex Meetings, covering areas like Patient Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Imperial Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Phreesia, GoTo (formerly LogMeIn) and Cisco Systems.

Imperial Health recently adopted applications including Cisco Webex Meetings in 2021, Google Cloud Platform (GCP) in 2021 and Barracuda Email Security Gateway in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Imperial Health’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Imperial Health’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Imperial Health technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.