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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Imperial Hotel Japan Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tap Co Legacy Tap PMS Hotel Property Management ERP Services and Operations n/a 2017 2018
In 2017, Imperial Hotel Japan implemented Tap PMS at Imperial Hotel Tokyo. Tap PMS was deployed as a Hotel Property Management solution focused on front-office operations, customer management and point of sale capabilities. The implementation targeted reservation processing and daily guest-facing workflows across the hotel's front-office and operations teams. The deployment included Tap's front system module, customer management CRM module, POS module and related subsystems, configured to support reservation imports, guest profiles and in-stay billing. Functionality implemented aligns with standard Hotel Property Management workflows, covering check-in and check-out, reservation ingestion, guest record consolidation and POS transaction capture. Operational scope was Imperial Hotel Tokyo within Japan, covering front-office, CRM and operations functions and integrating Tap PMS processes into the hotel's reservation import pipeline. The project increased reservation import completion from approximately 60 percent to 100 percent, an explicit front-office CRM operations outcome reported in the case study.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CKSource Legacy CKEditor Content Management Content Management n/a 2024 2024
Web Content Management Content Management 2014 2014
Web Content Management Content Management 2024 2024
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2014 2014
Personalization and Product Recommendations eCommerce 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2024 2024
Data Management Platform CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Tag Management CRM 2020 2020
Tag Management CRM 2024 2024
Tag Management CRM 2024 2024
Tag Management CRM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Secure Web Gateways (SWG) CyberSecurity 2011 2011
IT Decision Makers and Key Stakeholders at Imperial Hotel Japan
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Imperial Hotel Japan Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Imperial Hotel Japan Technographics

Imperial Hotel Japan is a Leisure and Hospitality organization based in Japan, with around 1813 employees and annual revenues of $351.0 million.

Imperial Hotel Japan operates a diverse technology stack with applications such as Tap PMS, Google Workspace (Formerly Google G-Suite) and CKEditor, covering areas like Hotel Property Management, Collaboration and Content Management.

Imperial Hotel Japan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tap Co, Google and CKSource.

Imperial Hotel Japan recently adopted applications including JavaScript in 2025, CKEditor in 2024 and Drupal CMS in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Imperial Hotel Japan’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Imperial Hotel Japan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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