AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Incloud Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Klient Psa Legacy Klient Psa Professional Services Automation ERP Services and Operations n/a 2024 2024
In 2024, Incloud implemented Klient Psa, deploying Klient Psa as its Professional Services Automation platform to consolidate disconnected project management, time tracking, and billing tools into Salesforce. The deployment targeted Incloud’s professional services delivery workflows, centralizing project and financial data for a 35 person Canadian Salesforce system integrator. Configuration focused on core Professional Services Automation capabilities, including project forecasting, resource planning, time tracking and invoicing workflows. Klient Psa was configured to enforce standard PSA workflows for project lifecycle management, capture utilization through time entry linked to projects, and drive billing runs from recorded effort, while enabling forecasted revenue and capacity views for short term resource allocation. The implementation integrated Klient Psa directly into Salesforce, unifying CRM opportunity data with project intake and delivery records. Operational coverage included professional services delivery and finance functions, with governance centered on centralized process ownership and consolidated license management. The case study documents license fee reductions and operational efficiencies, including roughly USD 40,000 in annual savings as reported by Incloud.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbase Legacy Chatbase Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2022 2022
Customer Data Platform CRM 2023 2023
Customer Experience CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2025 2025
Sales Automation, CRM, Sales Engagement CRM 2023 2023
Tag Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Incloud

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Incloud Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Incloud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Incloud digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Incloud Technographics
Incloud is a Professional Services organization based in Canada, with around 35 employees and annual revenues of $8.0 million.
Incloud operates a diverse technology stack with applications such as Klient Psa, Chatbase and Google Workspace (Formerly Google G-Suite), covering areas like Professional Services Automation, Chatbots and Conversational AI and Collaboration.
Incloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Klient Psa, Chatbase and Google.
Incloud recently adopted applications including Salesforce Marketing Cloud in 2025, Klient Psa in 2024 and Cloudflare CDN in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Incloud’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Incloud’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Incloud technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.