Paris, 75007,
France
Incwo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Incwo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Incwo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Incwo has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2014, Slack Connect for Collaboration in 2022, Incwo CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Incwo is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Salesforce , Incwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Incwo revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Incwo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Incwo | Legacy | Incwo CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Incwo deployed Incwo CRM on its website, embedding the vendor's CRM capabilities into public-facing lead capture and client intake flows. Incwo CRM is used by the France-based professional services firm to centralize customer interactions and manage inbound inquiries through web-embedded forms and a cloud-accessible management console.
The implementation emphasized core CRM functional modules, including contact and account management, opportunity and pipeline management, activity and task tracking, and lead capture workflows. Configuration work focused on mapping website form fields to customer records, record deduplication rules, and basic automation to advance opportunities through sales stages, reflecting standard CRM operational patterns.
Operational coverage centered on sales and client services within the 20-employee organization, with the system serving as the primary customer relationship tool. Governance and process changes prioritized role-based access, simple workflow definitions, and periodic data hygiene practices to support consistent client management. Incwo implemented Incwo CRM in 2020, using the CRM to support sales and client management functions.
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Tag Management | CRM |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
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|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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