Edison, 8837, NJ,
United States
Indecomm Global Services (UK) Ltd. Technographics
Indecomm Global Services (UK) Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Indecomm Global Services (UK) Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Indecomm Global Services (UK) Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indecomm Global Services (UK) Ltd. has purchased the following applications: Microsoft 365 for Collaboration in 2016, Adobe Experience Cloud for Customer Experience in 2019, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indecomm Global Services (UK) Ltd. is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indecomm Global Services (UK) Ltd. revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indecomm Global Services (UK) Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Indecomm Global Services (UK) Ltd. Tech Stack and Enterprise Applications
Indecomm Global Services (UK) Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Indecomm Global Services (UK) Ltd. began using Microsoft 365 as a core Collaboration platform. Indecomm Global Services (UK) Ltd. Microsoft 365 Collaboration supports enterprise collaboration and productivity functions and the use of Microsoft 365 is visible on the company public website.
The deployment centered on Microsoft 365 cloud hosted collaboration services, providing corporate email, document collaboration, content repositories, and unified communications typical of the Microsoft 365 suite. Microsoft 365 was employed to standardize workplace productivity tools and to centralize file sharing and team communication workflows consistent with the Collaboration category.
Operational coverage addresses professional services business functions including internal communications, knowledge management, and project collaboration across Indecomm's corporate environment. Governance and access controls are implemented through Microsoft 365 identity and access management features to enforce role based access, secure content sharing, and administrative policy controls.
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Indecomm Global Services (UK) Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Indecomm Global Services (UK) Ltd. implemented Adobe Experience Cloud on its public website, adopting the Customer Experience platform to centralize web content delivery and digital experience capabilities. The Adobe Experience Cloud deployment covers the corporate web properties and supports the company's marketing and digital teams, aligning web content management, analytics instrumentation, and personalization efforts for customer facing pages.
The Adobe Experience Cloud implementation is embedded in site level architecture, using client side experience delivery and centralized content and asset management to drive templates, page composition, and campaign landing pages. Functional capabilities implemented include content management, digital analytics, personalization and audience segmentation, testing and optimization, and tag based telemetry, along with workflow governance for content approvals and analytics reporting to marketing and web operations. Rollout and governance focused on standardizing web property configuration and content publication workflows across site instances, with operational ownership assigned to marketing and digital operations teams.
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Indecomm Global Services (UK) Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Indecomm Global Services (UK) Ltd. deployed Atlassian Jira Service Desk. Atlassian Jira Service Desk is used on their website to deliver IT Service Management and to provide a public-facing service portal for ticket intake and status tracking. The implementation is positioned to support both external client support and internal IT support workflows, aligning Indecomm Global Services (UK) Ltd., Atlassian Jira Service Desk, IT Service Management and IT support functions in a single platform.
The deployment leverages core Jira Service Desk capabilities including structured request intake forms, queue-based routing, incident and request management workflows, SLA policy enforcement and automation rules for ticket lifecycle progression. The public portal integration centralizes request submission and status updates, and the configuration emphasizes service catalog and self-service patterns common to IT Service Management.
Operational governance for the service desk focuses on role-based access, queue ownership, escalation paths and workflow orchestration to standardize ticket handling across IT operations and customer support teams. Rollout and operational coverage concentrate on web-based intake and centralized ticketing to streamline communication and triage across the impacted business functions.
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Indecomm Global Services (UK) Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Indecomm Global Services (UK) Ltd.
Apps Being Evaluated by Indecomm Global Services (UK) Ltd. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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