Independent Hardware
14 South Front Street,
Philadelphia, 19106, PA,
United States
Philadelphia, 19106, PA,
United States
1 215-925-5306
Retail
Independent Hardware Technographics
Independent Hardware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Independent Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Independent Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Independent Hardware has purchased the following applications: Sage 50 Quantum for ERP Financial in 2012, Adobe Connect for Audio Video and Web Conferencing in 2021, Automattic Jetpack CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Independent Hardware is running and its propensity to invest more and deepen its relationship with Sage , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Independent Hardware revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Independent Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Independent Hardware Tech Stack and Enterprise Applications
Independent Hardware ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 Quantum | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Independent Hardware implemented Sage 50 Quantum as its ERP Financial application for its retail operations. The initiative was led by an internal project manager who concurrently provided IT technical support and aimed to equip office and sales personnel with improved accounting and inventory visibility.
Sage 50 Quantum was configured to support core accounting, inventory control, purchase order processing, sales tracking, and profitability reporting, aligning with standard ERP Financial functional modules. Deployment included data entry of over 10,000 inventory items into Sage 50 Quantum and configuration of user roles for office and sales staff to manage cost and available inventory supply. Standard financial workflows such as general ledger posting and invoice processing were established to centralize financial and inventory records.
Infrastructure work included replacement of an NT server with a custom-built Windows Small Business 2011 server and upgrades or replacement of workstations, increasing internal network capacity to support the Sage 50 Quantum deployment. The implementation was on-premises and focused on the company headquarters in the United States, covering office and sales operations across the small business with 25 employees, with internal IT providing ongoing technical support.
Governance and rollout combined project management with hands-on training, the project manager delivered staff training and continuous support on new computing systems and software operations from January 2012 onward. Operational handoffs emphasized purchase order workflows, inventory control procedures, and sales and profitability reporting within Sage 50 Quantum to ensure day-to-day use by office and sales personnel. Company staff now use the system to track sales, profitability, purchase orders and inventory control, and internal processes were updated to support ongoing data maintenance and system use.
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Independent Hardware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
Independent Hardware implemented Adobe Connect in 2021 to add hosted web conferencing capabilities directly on its customer facing website. Independent Hardware is a Retail company with 25 employees using Adobe Connect, an Audio Video and Web Conferencing application, to support customer engagement, remote product demonstrations, and internal staff coordination. The deployment emphasizes embedded meeting rooms and on site registration workflows to provide persistent virtual spaces accessible from the corporate website.
Configuration work focused on Adobe Connect session templates, user role and permission settings, branded landing pages, and screen sharing and presentation hosting to align web meetings with retail interactions. Integrations are centered on embedding Adobe Connect sessions into the company website, with operational ownership retained by an internal operations or IT contact responsible for scheduling, permissions, and content. Governance relied on standardized meeting templates and access controls to streamline small team operations and maintain consistent customer facing experiences.
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Collaboration | Collaboration |
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2016 | 2016 |
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Independent Hardware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, Independent Hardware deployed Automattic Jetpack CRM on their website. The Automattic Jetpack CRM implementation serves as the retailer's primary CRM, centralizing customer contact records and supporting sales and in-store customer service workflows for the 25-employee United States business.
Configuration centers on contact and interaction management, with the application used to capture customer inquiries via the website and to maintain consolidated customer profiles. Functional emphasis aligns with common CRM capabilities including contact record management, activity and communication logging, segmentation for customer outreach, and basic lifecycle tagging suited to a small retail operation.
Operationally the deployment is website-hosted and oriented to customer-facing channels, enabling store managers and customer service staff to reference customer history from a single repository. Governance is consistent with small business practice, with administrative control and workflow ownership held by internal staff rather than an external systems integrator, and processes focused on day-to-day sales and support coordination through the Automattic Jetpack CRM platform.
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Marketing Automation | CRM |
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2018 | 2018 |
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Independent Hardware PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Independent Hardware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Independent Hardware
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Independent Hardware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Independent Hardware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Independent Hardware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Independent Hardware Technographics
Independent Hardware is a Retail organization based in United States,
with around 25 employees and annual revenues of $3.0 million.
Independent Hardware operates a diverse technology stack with applications such as
Sage 50 Quantum, Adobe Connect and Automattic Jetpack CRM,
covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
Independent Hardware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Adobe Systems and Automattic.
Independent Hardware recently adopted applications including
Adobe Connect in 2021, Amazon EC2 in 2020 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Independent Hardware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Independent Hardware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Independent Hardware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.