Swansea, SA1 3SN,
United Kingdom
Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 58 Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom has purchased the following applications: Equiniti Perito Case Management for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom is running and its propensity to invest more and deepen its relationship with Equiniti Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equiniti Group | Legacy | Equiniti Perito Case Management | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, the Independent Monitoring Authority for the Citizens' Rights Agreements United Kingdom engaged Equiniti Group to deliver Equiniti Perito Case Management. The deployment provided a Case Management solution and a Complaint Assessment Tool to triage, assess and investigate citizens' complaints under the Withdrawal Agreement, incorporating complaint intake, inquiry aggregation, workflow-driven investigation tracking and reporting capabilities.
The contract was awarded in July 2020, the initial build entered user testing in September and the platform was launched on 1 January 2021 to enable centralized triage, inquiry aggregation and workflow-driven reporting across the Authority. The rapid rollout focused on configuration of case intake forms, automated triage workflows and report pipelines to support the Authority's complaint handling and investigation functions, and the implementation was delivered under tight timescales as reported publicly.
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