Index Fresh
18184 Slover Ave,
Bloomington, 92316, CA,
United States
Bloomington, 92316, CA,
United States
1 909-877-0999
Consumer Packaged Goods
Index Fresh Technographics
Index Fresh Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Index Fresh and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Index Fresh employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Index Fresh has purchased the following applications: Famous ERP for Agriculture ERP in 2020, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Index Fresh is running and its propensity to invest more and deepen its relationship with Famous Software , Prophet Software , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Index Fresh revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Index Fresh intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Index Fresh Tech Stack and Enterprise Applications
Index Fresh ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Famous Software | Legacy | Famous ERP | Agriculture ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Index Fresh implemented Famous ERP. Famous ERP is an Agriculture ERP that was used to standardize operational workflows around avocado receiving, inspection, processing, and export documentation.
Famous ERP was configured to support quality management and lot traceability, including incoming and outgoing sampling, recording of GMP and SOP adherence, and corrective action workflows for nonconforming product. The implementation supported operational functions for generating and organizing paperwork tied to USDA Certificates of Inspection and USDA Phytosanitary Certificates, and it was used alongside other ERP tooling such as Prophet by operational staff.
Operational coverage centered on the quality control, production, sales, and transportation functions, with Quality Control Technicians, production supervisors, sales representatives, and the transportation manager using Famous ERP for coordination. Governance practices documented in the system included inspection sampling records, corrective action tracking, and cross-departmental issue communication, reflecting an ERP-led orchestration of quality, inventory, and shipment compliance processes.
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Agriculture ERP | ERP Services and Operations |
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2017 | 2017 |
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Distribution ERP | ERP Services and Operations |
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2020 | 2020 |
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Index Fresh Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Index Fresh implemented Microsoft 365 as its primary Collaboration platform. The deployment supports a 250-employee, United States based consumer packaged goods company and is observable through signals on the corporate website, confirming Microsoft 365 usage.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online for enterprise email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for personal file sync, and the Office productivity suite for authoring and co-authoring. Architecture is cloud-tenant oriented, leveraging Microsoft 365 services to provide centralized mailbox hosting, real-time collaboration, document versioning, and unified communications across desktop and mobile endpoints.
Operational scope covers core corporate functions commonly supported by Collaboration platforms, including sales, operations, finance, marketing, and HR, with configuration focused on role based access and centralized administration. Governance and operational controls emphasize identity and access management via Microsoft identity services, policy driven provisioning, and platform native compliance controls to standardize collaboration workflows and secure corporate content across the organization.
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Collaboration | Collaboration |
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2021 | 2021 |
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Index Fresh CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Index Fresh deployed Hotjar on its public website to capture on-page user behavior and session-level analytics. Hotjar is positioned within Index Freshs Customer Experience stack and serves the marketing and e-commerce functions to surface user journey friction and qualitative feedback for site optimization.
The Hotjar implementation leverages core Customer Experience capabilities such as heatmaps, session recordings, conversion funnel analysis, and on-page feedback surveys to collect click, scroll, and form interaction data across product and purchasing pages. The deployment is client-side, instrumented via a site-wide tracking snippet, and configured to scope data collection to the company website and selected user flows.
Operational ownership is aligned with marketing and web teams who review session playbacks and survey responses to inform UX and content changes. Access to Hotjar outputs is provisioned for analytics and product stakeholders to integrate behavioral insights into prioritization and experimentation workflows. Index Freshs use of Hotjar links the Company Hotjar Customer Experience relationship to web analytics and user research activities without disclosed backend system integrations.
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Marketing Analytics | CRM |
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2017 | 2017 |
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Index Fresh IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Index Fresh
| First Name | Last Name | Title | Function | Department | Phone | |
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VP of Operations | VP | Operations | |
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Chief Financial Officer | CXO | Finance | |
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President and CEO | CXO | Finance | |
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Apps Being Evaluated by Index Fresh Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Index Fresh IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Index Fresh digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Index Fresh Technographics
Index Fresh is a Consumer Packaged Goods organization based in United States,
with around 250 employees and annual revenues of $35.0 million.
Index Fresh operates a diverse technology stack with applications such as
Famous ERP, Microsoft 365 and Hotjar,
covering areas like Agriculture ERP, Collaboration and Customer Experience.
Index Fresh has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Famous Software, Microsoft and Contentsquare.
Index Fresh recently adopted applications including
CodeTwo Email Signatures in 2021, Google Cloud Platform (GCP) in 2021 and Famous ERP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Index Fresh’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Index Fresh’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Index Fresh technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.