Indonesian Bible Society Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Indonesian Bible Society and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Indonesian Bible Society employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indonesian Bible Society has purchased the following applications: 3Dolphins Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, 3Dolphins Anywhere for CRM, Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indonesian Bible Society is running and its propensity to invest more and deepen its relationship with InMotion Inovasi , Google , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indonesian Bible Society revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indonesian Bible Society intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InMotion Inovasi | Legacy | 3Dolphins Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Indonesian Bible Society implemented 3Dolphins Chat to deliver a customer-facing chatbot and omnichannel interface for supporter and public inquiries. The deployment was scoped to support the organization operating as Lembaga Alkitab Indonesia and targeted improvements in the CRM/customer-service area across Indonesia.
3Dolphins Chat was configured to leverage chatbot capabilities together with a Service SRM module inferred from vendor descriptions, enabling conversational routing, intent mapping, automated response workflows, and service request creation. Configuration work emphasized dialogue design, intent taxonomy, and service request lifecycle controls to standardize inbound inquiry handling and escalation into customer-service workflows.
Operational coverage included supporter relations and public-facing service teams, aligning the application with donor support and public engagement business functions. Governance centered on centralized management of conversational content and service request workflows, and the vendor testimonial indicates the implementation improved service responsiveness within Indonesia's CRM/customer-service area.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InMotion Inovasi | Legacy | 3Dolphins Anywhere | CRM, Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Lembaga Alkitab Indonesia implemented 3Dolphins Anywhere, Apps Category . The deployment targeted omnichannel customer service and public engagement across Indonesia, using 3Dolphins Anywhere to centralize inbound inquiries from messaging, voice, and web channels into a unified service layer. The implementation emphasized CRM and customer support functions rather than content translation workflows.
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Customer Loyalty | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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