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Indonesian Bible Society Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InMotion Inovasi Legacy 3Dolphins Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Indonesian Bible Society implemented 3Dolphins Chat to deliver a customer-facing chatbot and omnichannel interface for supporter and public inquiries. The deployment was scoped to support the organization operating as Lembaga Alkitab Indonesia and targeted improvements in the CRM/customer-service area across Indonesia. 3Dolphins Chat was configured to leverage chatbot capabilities together with a Service SRM module inferred from vendor descriptions, enabling conversational routing, intent mapping, automated response workflows, and service request creation. Configuration work emphasized dialogue design, intent taxonomy, and service request lifecycle controls to standardize inbound inquiry handling and escalation into customer-service workflows. Operational coverage included supporter relations and public-facing service teams, aligning the application with donor support and public engagement business functions. Governance centered on centralized management of conversational content and service request workflows, and the vendor testimonial indicates the implementation improved service responsiveness within Indonesia's CRM/customer-service area.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InMotion Inovasi Legacy 3Dolphins Anywhere CRM, Customer Support CRM n/a 2017 2017
In 2017, Lembaga Alkitab Indonesia implemented 3Dolphins Anywhere, Apps Category . The deployment targeted omnichannel customer service and public engagement across Indonesia, using 3Dolphins Anywhere to centralize inbound inquiries from messaging, voice, and web channels into a unified service layer. The implementation emphasized CRM and customer support functions rather than content translation workflows.
Customer Loyalty CRM 2017 2017
Marketing Automation CRM 2022 2022
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Indonesian Bible Society
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Indonesian Bible Society Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Indonesian Bible Society Technographics

Indonesian Bible Society is a Non Profit organization based in Indonesia, with around 110 employees and annual revenues of $15.0 million.

Indonesian Bible Society operates a diverse technology stack with applications such as 3Dolphins Chat, Google Workspace (Formerly Google G-Suite) and 3Dolphins Anywhere, covering areas like Chatbots and Conversational AI, Collaboration and CRM, Customer Support.

Indonesian Bible Society has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as InMotion Inovasi and Google.

Indonesian Bible Society recently adopted applications including Acquia Campaign Studio (ex Mautic) in 2022, Microsoft Azure Cloud Services in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Indonesian Bible Society’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Indonesian Bible Society’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Indonesian Bible Society technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.