AI Buyer Insights:

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

Industrias Tamer
Location
Jaime Nuno No. 8,
Tlalnepantla de Baz, 54090,
Mexico
Website
https://www.mikels.com.mx/
Phone
52 5 5536 8061
Artw industry
Manufacturing
Employee
Revenue

Industrias Tamer Technographics

Industrias Tamer Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Industrias Tamer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 191 Industrias Tamer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Industrias Tamer has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Clearsale for eCommerce Fraud Protection in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Industrias Tamer is running and its propensity to invest more and deepen its relationship with HubSpot , Clearsale , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Industrias Tamer revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Industrias Tamer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Industrias Tamer Tech Stack and Enterprise Applications

Industrias Tamer AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Industrias Tamer deployed Hubspot Live Chat on its public website to enable real-time customer engagement. The implementation positions Hubspot Live Chat as their Chatbots and Conversational AI capability on mikels.com.mx, providing a persistent customer touchpoint embedded in web pages. The deployment uses an embedded client-side chat widget to capture visitor context and contact information through chatflows and canned messaging, consistent with Chatbots and Conversational AI functionality. Hubspot Live Chat is configured to record conversations into HubSpot contact records and to use automated routing and bot-assisted qualification to surface sales and support leads to internal teams. Operational coverage is focused on front-office customer support and web lead intake for Industrias Tamer in Mexico, with conversations consolidated into a shared inbox and assigned to sales or service owners. Governance centers on conversation routing rules and response ownership workflows to ensure handoffs between automated bot stages and live agents, aligning the chat implementation with existing web engagement processes.
Industrias Tamer eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Clearsale Legacy Clearsale eCommerce Fraud Protection eCommerce n/a 2020 2020
In 2020, Industrias Tamer deployed Clearsale as its eCommerce Fraud Protection solution on its public website. The Clearsale implementation is embedded in the Mikels online storefront checkout flow to provide real-time fraud scoring and automated order screening for online orders. Functional coverage emphasizes risk scoring, decisioning and manual order review workflows that are typical for eCommerce Fraud Protection, routing transactions flagged as high risk into a dedicated review process. Operational scope is concentrated on the companys e-commerce channel and affects e-commerce operations, order management and fraud review personnel. This deployment links Industrias Tamer, Clearsale, eCommerce Fraud Protection and the companys e-commerce order screening and fraud review functions, with Clearsale providing transaction inspection at point of sale and decision signals back to the storefront to drive accept, decline or escalate handling.
eCommerce eCommerce 2022 2022
eCommerce eCommerce 2021 2021
Industrias Tamer CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, Industrias Tamer deployed Hotjar on their public website mikels.com.mx to strengthen Customer Experience visibility. The deployment is implemented via Hotjar's client side tracking snippet embedded across site pages to collect session level interaction data and on page feedback for web behavior analysis. The implementation uses Hotjar modules for session recordings, heatmaps, conversion funnel analysis, and on site survey widgets to surface user experience friction and navigation patterns. Configuration emphasized page level instrumentation for product catalog and checkout related pages, with sampling and page targeting tuned for a mid market e commerce site profile. Operational ownership is centered in the company digital marketing and e commerce functions, where Hotjar data is consumed for UX reviews and content prioritization. The Hotjar deployment provides session playback and aggregated behavior signals to marketing, merchandising, and web operations teams to inform iterative website adjustments and conversion optimization workflows.
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2021 2021
Industrias Tamer ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Industrias Tamer IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Industrias Tamer

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Industrias Tamer Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Industrias Tamer IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Industrias Tamer digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Industrias Tamer Technographics
Industrias Tamer is a Manufacturing organization based in Mexico, with around 191 employees and annual revenues of $17.0 million.
Industrias Tamer operates a diverse technology stack with applications such as Hubspot Live Chat, Clearsale and Hotjar, covering areas like Chatbots and Conversational AI, eCommerce Fraud Protection and Customer Experience.
Industrias Tamer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Clearsale and Contentsquare.
Industrias Tamer recently adopted applications including Adobe Commerce (ex Magento) in 2022, New Relic APM in 2022 and Emerald Elastic Suite in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Industrias Tamer’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Industrias Tamer’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Industrias Tamer technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.