Wigan, WN6 9DR,
United Kingdom
Info On Hold United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Info On Hold United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Info On Hold United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Info On Hold United Kingdom has purchased the following applications: GoBig Online GoTalk.AI for AI Video and Voice Generator in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, MotoCMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Info On Hold United Kingdom is running and its propensity to invest more and deepen its relationship with GoBig Online , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Info On Hold United Kingdom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Info On Hold United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoBig Online | Legacy | GoBig Online GoTalk.AI | AI Video and Voice Generator | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Info On Hold United Kingdom integrated GoBig Online GoTalk.AI as part of its audio and on-hold services, adopting the GoBig Online GoTalk.AI application categorized as AI Video and Voice Generator. The implementation centers on embedding AI-driven voice prompt generation into Info On Hold's customer experience and reseller enablement offerings, with a focus on faster IVR prompt delivery and on-hold marketing content production.
The deployment leverages GoTalk.AI capabilities for on-hold and IVR prompt generation, using text to speech voice models, configurable voice styles, and templated content workflows to produce consistent audio assets. Functional modules inferred from the partnership include prompt scripting, multi-voice synthesis, batch generation for reseller catalogs, and automated audio file packaging for distribution. These modules support operational workflows for content creation, quality review, and publication to telephony channels.
Integration work concentrates on connecting GoTalk.AI output into Info On Hold’s existing audio delivery pipelines and reseller provisioning processes, using API-based handoffs and file transfer mechanisms to insert generated prompts into IVR and on-hold playlists. Operational coverage is UK-focused within audio-marketing and telecoms, impacting customer experience teams, operations staff who manage on-hold programs, and commercial teams enabling reseller deployments.
Governance around the rollout emphasizes script approval and content revision workflows to ensure voice prompts meet brand and compliance requirements prior to deployment. Outcomes explicitly noted by the partnership include reduced turnaround for voice prompt production and scalable AI voice generation to support reseller scale and faster time to delivery for clients.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MotoCMS | Legacy | MotoCMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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