Reston, 20190, VA,
United States
Information Experts, Inc. Technographics
Information Experts, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Information Experts, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Information Experts, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Information Experts, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2009, Oracle Netsuite OpenAir for Professional Services Automation in 2008, Chaport for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Information Experts, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , Chaport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Information Experts, Inc. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Information Experts, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Information Experts, Inc. Tech Stack and Enterprise Applications
Information Experts, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2009 | 2009 |
In 2009 Information Experts, Inc. implemented Intuit Quickbooks Enterprise as an ERP Financial application to centralize the firm’s accounting and financial operations. The deployment was positioned to replace disparate bookkeeping practices and provide a single system of record for the company’s finance function.
The implementation focused on core financial modules, including general ledger, accounts payable, accounts receivable, billing and job costing tailored to a professional services environment. Intuit Quickbooks Enterprise was configured for multiuser access and role based permissions, with a standardized chart of accounts and reporting templates to support project level revenue recognition and client invoicing workflows.
Operational coverage centered on the finance and accounting department, extending to project managers and service delivery staff who required billing and job cost visibility, within the United States. The environment was sized for a 50 person professional services firm, with administrative controls implemented to manage concurrent user access and transaction-level audit trails.
Governance changes included formalized month end close procedures, documentation of approval workflows for payables and billing, and training for accounting staff on reconciliations and reporting. The implementation emphasized configuration driven controls rather than custom integrations, maintaining vendor standard functionality of Intuit Quickbooks Enterprise to preserve upgradeability and operational consistency.
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Information Experts, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Information Experts, Inc. implemented Oracle Netsuite OpenAir as its Professional Services Automation platform. The deployment provisioned Oracle Netsuite OpenAir as a cloud-hosted Professional Services Automation solution to centralize project planning, resource scheduling, and time and expense capture for the firm’s US-based professional services organization.
Configuration focused on core Professional Services Automation modules including project management and project accounting, resource management and utilization tracking, time and expense entry with approval workflows, and billing and invoicing engines. The architecture emphasized a single cloud instance sized for a 50-person professional services firm, with role-based access controls for consultants, project managers, and finance, and a centralized project and resource repository to support cross-project visibility. Governance was established around standardized timesheet submission and approval processes, project financial governance for cost and revenue recognition workflows, and a phased rollout across consulting teams and finance to align operational processes with the new system.
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Information Experts, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chaport | Legacy | Chaport | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Information Experts, Inc. implemented Chaport on their public website to provide customer-facing conversational support. Chaport is a Chatbots and Conversational AI application used to capture leads, triage inbound inquiries, and deliver live chat interactions for a 50-person professional services firm. The deployment emphasizes a web-embedded chat widget presented on contact and service pages to route requests into internal support and sales workflows.
The Chaport configuration leverages typical Chatbots and Conversational AI capabilities including a web chat widget, automated welcome messages, canned responses, and an agent dashboard that retains chat history for follow-up. Configuration focused on agent assignment, working hours, and conversational routing so incoming chats are directed to the appropriate internal staff and recorded for case handling. Operational scope is limited to website-driven customer engagement, directly supporting customer support and sales functions rather than broader enterprise systems.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Information Experts, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Information Experts, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Information Experts, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Information Experts, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder & Chairman | CXO | Finance | ||||
| Executive Vice President | VP | Finance | ||||
| Program Manager | Manager | Finance | ||||
| VP Operations | VP | Operations |
Apps Being Evaluated by Information Experts, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||