AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Information Experts, Inc. Tech Stack and Enterprise Applications

Information Experts, Inc. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2009 2009
In 2009 Information Experts, Inc. implemented Intuit Quickbooks Enterprise as an ERP Financial application to centralize the firm’s accounting and financial operations. The deployment was positioned to replace disparate bookkeeping practices and provide a single system of record for the company’s finance function. The implementation focused on core financial modules, including general ledger, accounts payable, accounts receivable, billing and job costing tailored to a professional services environment. Intuit Quickbooks Enterprise was configured for multiuser access and role based permissions, with a standardized chart of accounts and reporting templates to support project level revenue recognition and client invoicing workflows. Operational coverage centered on the finance and accounting department, extending to project managers and service delivery staff who required billing and job cost visibility, within the United States. The environment was sized for a 50 person professional services firm, with administrative controls implemented to manage concurrent user access and transaction-level audit trails. Governance changes included formalized month end close procedures, documentation of approval workflows for payables and billing, and training for accounting staff on reconciliations and reporting. The implementation emphasized configuration driven controls rather than custom integrations, maintaining vendor standard functionality of Intuit Quickbooks Enterprise to preserve upgradeability and operational consistency.
Information Experts, Inc. ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Netsuite OpenAir Professional Services Automation ERP Services and Operations n/a 2008 2008
In 2008, Information Experts, Inc. implemented Oracle Netsuite OpenAir as its Professional Services Automation platform. The deployment provisioned Oracle Netsuite OpenAir as a cloud-hosted Professional Services Automation solution to centralize project planning, resource scheduling, and time and expense capture for the firm’s US-based professional services organization. Configuration focused on core Professional Services Automation modules including project management and project accounting, resource management and utilization tracking, time and expense entry with approval workflows, and billing and invoicing engines. The architecture emphasized a single cloud instance sized for a 50-person professional services firm, with role-based access controls for consultants, project managers, and finance, and a centralized project and resource repository to support cross-project visibility. Governance was established around standardized timesheet submission and approval processes, project financial governance for cost and revenue recognition workflows, and a phased rollout across consulting teams and finance to align operational processes with the new system.
Information Experts, Inc. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chaport Legacy Chaport Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Information Experts, Inc. implemented Chaport on their public website to provide customer-facing conversational support. Chaport is a Chatbots and Conversational AI application used to capture leads, triage inbound inquiries, and deliver live chat interactions for a 50-person professional services firm. The deployment emphasizes a web-embedded chat widget presented on contact and service pages to route requests into internal support and sales workflows. The Chaport configuration leverages typical Chatbots and Conversational AI capabilities including a web chat widget, automated welcome messages, canned responses, and an agent dashboard that retains chat history for follow-up. Configuration focused on agent assignment, working hours, and conversational routing so incoming chats are directed to the appropriate internal staff and recorded for case handling. Operational scope is limited to website-driven customer engagement, directly supporting customer support and sales functions rather than broader enterprise systems.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Information Experts, Inc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Information Experts, Inc. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Information Experts, Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Information Experts, Inc.

First Name Last Name Title Function Department Email Phone
Founder & Chairman CXO Finance
Executive Vice President VP Finance
Program Manager Manager Finance
VP Operations VP Operations

Apps Being Evaluated by Information Experts, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Information Experts, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Information Experts, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Information Experts, Inc. Technographics
Information Experts, Inc. is a Professional Services organization based in United States, with around 50 employees and annual revenues of $15.0 million.
Information Experts, Inc. operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Oracle Netsuite OpenAir and Chaport, covering areas like ERP Financial, Professional Services Automation and Chatbots and Conversational AI.
Information Experts, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Oracle and Chaport.
Information Experts, Inc. recently adopted applications including Chaport in 2021, Zoho SalesIQ in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Information Experts, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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