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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Innovative Cloud Solutions Tech Stack and Enterprise Applications

Innovative Cloud Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Innovative Cloud Solutions implemented Tidio Live Chat on its public website. The deployment uses a web-embedded Tidio Live Chat widget consistent with the Chatbots and Conversational AI category to provide real-time messaging, visitor-initiated conversations, and conversational automation. As a 45-employee professional services firm, Innovative Cloud Solutions adopted the cloud-hosted application to centralize front-line customer engagement without adding on-premises infrastructure. Tidio Live Chat is positioned as the primary web contact channel for prospective clients and site visitors. Configuration and operationalization focused on chat widget setup, conversational flow authoring, and live operator handoff to customer-facing staff, reflecting standard Chatbots and Conversational AI functional modules. Operational coverage centers on support and sales teams on the website, with workflows updated to monitor inbound chats and assign ownership through Tidio’s agent console. Governance adjustments included formalizing chat response protocols and routing rules to ensure consistent handling of web-initiated inquiries, and administration was kept lightweight to match the company’s small organizational scale.
Innovative Cloud Solutions Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Innovative Cloud Solutions deployed Microsoft 365 as its primary Collaboration platform. The deployment was executed as a cloud-first Microsoft 365 tenant provisioned for the companys roughly 45 employees, with core Collaboration capabilities enabled including Exchange Online email, SharePoint document management, Teams for messaging and meetings, and the Office productivity suite to support professional services delivery and internal operations. Microsoft 365 is surfaced on the Innovative Cloud Solutions website to provide public-facing contact and resource links, aligning the site with internal collaboration workflows. Governance was organized through role based access controls, naming conventions and retention policy configuration within the Microsoft 365 administration plane, with device and access controls managed through the platform to support sales, delivery and operations teams. Innovative Cloud Solutions Microsoft 365 Collaboration is positioned to centralize communications, document collaboration and meeting orchestration across the firm.
Innovative Cloud Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Oribi Analytics Marketing Analytics CRM n/a 2021 2021
In 2021, Innovative Cloud Solutions deployed Microsoft Oribi Analytics on its public website to establish a Marketing Analytics capability. The implementation concentrated on client-side instrumentation using the Microsoft Oribi Analytics script to capture page views, session behavior, and conversion events across the corporate site. The deployment delivered event-level tracking and funnel reporting to support web channel measurement and content performance analysis. Configuration work covered custom event definitions, goal and funnel configurations, and dashboard construction to surface campaign and content metrics. Operational ownership was assigned to the marketing and digital channels, with formalized event taxonomy, tagging standards, and periodic data validation processes to maintain measurement consistency. Microsoft Oribi Analytics is embedded as the central Marketing Analytics tool for the companys website, supporting demand generation and website optimization workflows.
Innovative Cloud Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Innovative Cloud Solutions

First Name Last Name Title Function Department Email Phone
President CXO Finance
Staff Accountant Manager Finance
Information Technology Team CXO IT

Apps Being Evaluated by Innovative Cloud Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Innovative Cloud Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Innovative Cloud Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Innovative Cloud Solutions Technographics
Innovative Cloud Solutions is a Professional Services organization based in United States, with around 45 employees and annual revenues of $9.0 million.
Innovative Cloud Solutions operates a diverse technology stack with applications such as Tidio Live Chat, Microsoft 365 and Microsoft Oribi Analytics, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
Innovative Cloud Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tidio and Microsoft.
Innovative Cloud Solutions recently adopted applications including Microsoft Oribi Analytics in 2021, Tidio Live Chat in 2020 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Innovative Cloud Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Innovative Cloud Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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