Altamonte Springs, 32714, FL,
United States
Innovative Cloud Solutions Technographics
Innovative Cloud Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Innovative Cloud Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Innovative Cloud Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Innovative Cloud Solutions has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, Microsoft Oribi Analytics for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Innovative Cloud Solutions is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Innovative Cloud Solutions revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Innovative Cloud Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Innovative Cloud Solutions Tech Stack and Enterprise Applications
Innovative Cloud Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Innovative Cloud Solutions implemented Tidio Live Chat on its public website. The deployment uses a web-embedded Tidio Live Chat widget consistent with the Chatbots and Conversational AI category to provide real-time messaging, visitor-initiated conversations, and conversational automation. As a 45-employee professional services firm, Innovative Cloud Solutions adopted the cloud-hosted application to centralize front-line customer engagement without adding on-premises infrastructure. Tidio Live Chat is positioned as the primary web contact channel for prospective clients and site visitors.
Configuration and operationalization focused on chat widget setup, conversational flow authoring, and live operator handoff to customer-facing staff, reflecting standard Chatbots and Conversational AI functional modules. Operational coverage centers on support and sales teams on the website, with workflows updated to monitor inbound chats and assign ownership through Tidio’s agent console. Governance adjustments included formalizing chat response protocols and routing rules to ensure consistent handling of web-initiated inquiries, and administration was kept lightweight to match the company’s small organizational scale.
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Innovative Cloud Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Innovative Cloud Solutions deployed Microsoft 365 as its primary Collaboration platform. The deployment was executed as a cloud-first Microsoft 365 tenant provisioned for the companys roughly 45 employees, with core Collaboration capabilities enabled including Exchange Online email, SharePoint document management, Teams for messaging and meetings, and the Office productivity suite to support professional services delivery and internal operations.
Microsoft 365 is surfaced on the Innovative Cloud Solutions website to provide public-facing contact and resource links, aligning the site with internal collaboration workflows. Governance was organized through role based access controls, naming conventions and retention policy configuration within the Microsoft 365 administration plane, with device and access controls managed through the platform to support sales, delivery and operations teams. Innovative Cloud Solutions Microsoft 365 Collaboration is positioned to centralize communications, document collaboration and meeting orchestration across the firm.
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Innovative Cloud Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Oribi Analytics | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, Innovative Cloud Solutions deployed Microsoft Oribi Analytics on its public website to establish a Marketing Analytics capability. The implementation concentrated on client-side instrumentation using the Microsoft Oribi Analytics script to capture page views, session behavior, and conversion events across the corporate site. The deployment delivered event-level tracking and funnel reporting to support web channel measurement and content performance analysis.
Configuration work covered custom event definitions, goal and funnel configurations, and dashboard construction to surface campaign and content metrics. Operational ownership was assigned to the marketing and digital channels, with formalized event taxonomy, tagging standards, and periodic data validation processes to maintain measurement consistency. Microsoft Oribi Analytics is embedded as the central Marketing Analytics tool for the companys website, supporting demand generation and website optimization workflows.
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Innovative Cloud Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Innovative Cloud Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Staff Accountant | Manager | Finance | ||||
| Information Technology Team | CXO | IT |
Apps Being Evaluated by Innovative Cloud Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||