AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

INNPRO Poland Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Braintree Payment Processing ERP Financial Management n/a 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quality Unit Legacy LiveAgent Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, INNPRO Poland deployed LiveAgent Live Chat to introduce a structured ticketing system and reporting tools to address an ad hoc shared inbox supporting its consumer electronics distribution business in Poland. The deployment centralized consumer inquiries for the customer support team and established LiveAgent Live Chat as the primary contact and case management channel. The implementation emphasized core ticketing and analytics capabilities within the Chatbots and Conversational AI category, with LiveAgent Live Chat configured for omnichannel chat intake, ticket lifecycle states, priority routing and SLA awareness. Implementers enabled reporting and dashboarding to surface ticket volumes and response patterns, and configured automation such as canned responses and basic workflow rules to standardize initial contact handling. Operational coverage focused on the support department across INNPRO Poland, with testing, training and onboarding completed in about a month before full service adoption. Rollout tasks included agent training on ticket workflows, configuration of reporting views for supervisors and establishing ticket assignment disciplines to align with existing support processes. Governance centered on using ticketing and analytics as the single source of truth for inbound consumer inquiries, with process changes documented for agent handoffs and escalation paths. The case study reports that LiveAgent Live Chat usage led to roughly a 20% increase in team productivity and about a 15% reduction in average response time, with ticketing and analytics explicitly used to track operational performance.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2012 2012
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2023 2023
Marketing Automation CRM 2025 2025
Tag Management CRM 2019 2019
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2023 2023
Domain Name System (DNS) IaaS 2019 2019
Domain Name System (DNS) IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at INNPRO Poland
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by INNPRO Poland Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD INNPRO Poland Technographics

INNPRO Poland is a Distribution organization based in Poland, with around 200 employees and annual revenues of $264.0 million.

INNPRO Poland operates a diverse technology stack with applications such as PayPal Braintree, LiveAgent Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

INNPRO Poland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Quality Unit and Google.

INNPRO Poland recently adopted applications including ActiveCampaign in 2025, JavaScript in 2025 and Microsoft Azure DNS in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of INNPRO Poland’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates INNPRO Poland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete INNPRO Poland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.