AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

INNPRO Poland Tech Stack and Enterprise Applications

INNPRO Poland ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Braintree Payment Processing ERP n/a 2022 2022
INNPRO Poland AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quality Unit Legacy LiveAgent Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, INNPRO Poland deployed LiveAgent Live Chat to introduce a structured ticketing system and reporting tools to address an ad hoc shared inbox supporting its consumer electronics distribution business in Poland. The deployment centralized consumer inquiries for the customer support team and established LiveAgent Live Chat as the primary contact and case management channel. The implementation emphasized core ticketing and analytics capabilities within the Chatbots and Conversational AI category, with LiveAgent Live Chat configured for omnichannel chat intake, ticket lifecycle states, priority routing and SLA awareness. Implementers enabled reporting and dashboarding to surface ticket volumes and response patterns, and configured automation such as canned responses and basic workflow rules to standardize initial contact handling. Operational coverage focused on the support department across INNPRO Poland, with testing, training and onboarding completed in about a month before full service adoption. Rollout tasks included agent training on ticket workflows, configuration of reporting views for supervisors and establishing ticket assignment disciplines to align with existing support processes. Governance centered on using ticketing and analytics as the single source of truth for inbound consumer inquiries, with process changes documented for agent handoffs and escalation paths. The case study reports that LiveAgent Live Chat usage led to roughly a 20% increase in team productivity and about a 15% reduction in average response time, with ticketing and analytics explicitly used to track operational performance.
INNPRO Poland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
INNPRO Poland Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2012 2012
INNPRO Poland CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2023 2023
Marketing Automation CRM 2025 2025
Tag Management CRM 2019 2019
Tag Management CRM 2023 2023
INNPRO Poland ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
INNPRO Poland PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Transactional Email PaaS 2021 2021
INNPRO Poland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2023 2023
Domain Name System (DNS) IaaS 2019 2019
Domain Name System (DNS) IaaS 2025 2025
INNPRO Poland CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at INNPRO Poland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by INNPRO Poland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from INNPRO Poland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the INNPRO Poland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD INNPRO Poland Technographics
INNPRO Poland is a Distribution organization based in Poland, with around 200 employees and annual revenues of $264.0 million.
INNPRO Poland operates a diverse technology stack with applications such as PayPal Braintree, LiveAgent Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
INNPRO Poland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Quality Unit and Google.
INNPRO Poland recently adopted applications including ActiveCampaign in 2025, JavaScript in 2025 and Microsoft Azure DNS in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of INNPRO Poland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates INNPRO Poland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete INNPRO Poland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.