Greenfield, 46140-2726, IN,
United States
Inskeep Ford Mercury Technographics
Inskeep Ford Mercury Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inskeep Ford Mercury and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Inskeep Ford Mercury employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inskeep Ford Mercury has purchased the following applications: Stripe Payments for Payment Processing in 2021, AutoFi Platform for Dealership Management in 2017, Total Customer Connect for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inskeep Ford Mercury is running and its propensity to invest more and deepen its relationship with Stripe , AutoFi , Total Customer Connect or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inskeep Ford Mercury revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inskeep Ford Mercury intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inskeep Ford Mercury Tech Stack and Enterprise Applications
Inskeep Ford Mercury ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
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Inskeep Ford Mercury ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AutoFi | Legacy | AutoFi Platform | Dealership Management | ERP Services and Operations | n/a | 2017 | 2017 |
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Inskeep Ford Mercury CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Total Customer Connect | Legacy | Total Customer Connect | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Inskeep Ford Mercury deployed Total Customer Connect on its website. Inskeep Ford Mercury uses Total Customer Connect in the Customer Experience category to centralize website-driven customer engagement and lead capture for the dealership.
Total Customer Connect is implemented as a website-embedded customer engagement module, providing real-time chat functionality, on-page lead capture forms, messaging workflows, and a web-based administrative dashboard for managing conversations and inbound service and sales inquiries. Configuration is aligned to retail automotive customer experience workflows, including handling service appointment requests and sales lead qualification through the site.
Operational coverage is focused on the dealership front office, with sales and service teams using the Total Customer Connect interface to route leads and manage customer follow-up, embedding the application into daily customer communication processes. Governance centers on web channel ownership and lead routing rules, with configuration and operator access controlled through the Total Customer Connect administrative settings on the Inskeep Ford Mercury website.
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Inskeep Ford Mercury AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Inskeep Ford Mercury Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Inskeep Ford Mercury Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Inskeep Ford Mercury ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Inskeep Ford Mercury TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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Inskeep Ford Mercury IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Inskeep Ford Mercury
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Inskeep Ford Mercury Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||