Bellevue, 98004, WA,
United States
Inspirage Technographics
Inspirage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inspirage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Inspirage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Inspirage has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, LiveChat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inspirage is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inspirage revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inspirage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inspirage Tech Stack and Enterprise Applications
Inspirage ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Inspirage implemented Oracle NetSuite ERP as its ERP Financial solution to support finance and accounting functions across the firm. The program was managed to drive launch and adoption, with a specific focus on selecting the most business viable configuration based on measurable user uptake. Inspirage partnered with its Data Engineering team to instrument adoption metrics and to guide solution selection using adoption rate analysis.
Design review sessions were used to iterate configuration, training, and user workflows, and those governance practices produced an adoption rate 18% higher than the target. The implementation emphasized ERP Financial workflows typical of the category, including general ledger control, transaction processing and financial reporting, while embedding adoption measurement into rollout governance. Program governance combined recurring design reviews and data driven adoption tracking to prioritize configuration changes and training interventions.
|
|
|
|
|
ERP Financial | ERP |
|
2020 | 2020 |
|
Inspirage AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Inspirage deployed LiveChat on their website. The deployment introduced LiveChat as a customer-facing Chatbots and Conversational AI channel for real-time engagement and lead capture.
Implementation centered on the LiveChat web widget and the vendor hosted management console, providing real-time messaging, agent routing, canned responses and transcript capture. Configuration work focused on conversational flow authoring and queue routing to align incoming chats with support and pre-sales triage. The LiveChat application was configured to persist session metadata and chat transcripts for operational review and agent coaching.
Operational ownership was assigned to customer support and sales teams, who handle inbound inquiries and execute handoffs into established service workflows. Governance emphasized chat response templates, escalation rules and logging standards to maintain consistent agent behavior and auditability. LiveChat remains the primary website chat channel used by Inspirage under the Chatbots and Conversational AI category.
|
Inspirage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Inspirage deployed Cisco Webex Meetings on their website. Cisco Webex Meetings serves as Inspirage's Audio Video and Web Conferencing platform for client-facing sessions, internal collaboration, and remote delivery across its professional services operations.
The implementation emphasizes browser-based join flows embedded on the public site, meeting scheduling and participant management, high-definition audio and video, screen sharing, and cloud recording capabilities consistent with Cisco Webex Meetings. Administrative configuration included centralized meeting controls, access permissions, and reusable meeting templates to standardize client workshops and delivery engagements.
Operational coverage centers on consulting, client delivery, and sales teams that run customer engagements and virtual workshops, with the web-hosted presence simplifying external participant access. Governance focused on conferencing policies, account provisioning, and meeting usage guidelines to maintain security and consistent operational practices.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Inspirage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
Inspirage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Inspirage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Inspirage CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Inspirage
Apps Being Evaluated by Inspirage Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||