Cheltenham, 3192, VIC,
Australia
Inspired Business Services Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Inspired Business Services Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Inspired Business Services Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inspired Business Services Australia has purchased the following applications: Keap CRM for CRM in 2018, Zoho Lens for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inspired Business Services Australia is running and its propensity to invest more and deepen its relationship with Keap (formerly Infusionsoft) , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inspired Business Services Australia revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inspired Business Services Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keap (formerly Infusionsoft) | Legacy | Keap CRM | CRM | CRM | n/a | 2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Lens | Remote Monitoring and Management | ITSM | Sqible Australia | 2020 | 2020 |
In 2020, Inspired Business Services Australia implemented Zoho Lens in the Remote Monitoring and Management category as part of its Zoho One deployment. The implementation provided remote visual assistance capabilities for telecommunications and IT service operations across Australia, reducing on-site visits and improving support automation. Implementation partner Sqible Australia assisted with provisioning and configuration inside the Zoho One environment.
Zoho Lens was configured to enable live video troubleshooting, guided repair sessions, and remote annotations to extend field technician reach and support customer-facing teams, and the company branched out to using Lens for customer and field support workflows. Governance focused on embedding Zoho Lens into existing service processes and automating handoffs within Zoho One, and the Zoho case study cites improved process automation and business scalability as outcomes.
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