Orange, 92866, CA,
United States
Integrated Systems Solutions Technographics
Integrated Systems Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Integrated Systems Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Integrated Systems Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Integrated Systems Solutions has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2016, Mindmatrix Marketing Automation for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Integrated Systems Solutions is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Mindmatrix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Integrated Systems Solutions revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Integrated Systems Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Integrated Systems Solutions Tech Stack and Enterprise Applications
Integrated Systems Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Integrated Systems Solutions implemented LiveChat on its public website using the vendor LiveChat, Inc. The LiveChat deployment aligns with the Chatbots and Conversational AI category and was provisioned as a web-embedded real-time chat layer to capture customer inquiries and support sessions.
Configuration emphasized Chatbots and Conversational AI functional modules such as the live agent console, canned responses, proactive chat triggers, and chat routing to support and sales roles. Operational scope focused on the company website and customer-facing workflows, with administrative governance applied through role-based agent accounts, transcript retention settings, and the LiveChat administrative dashboard to manage agents and session routing.
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Integrated Systems Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Integrated Systems Solutions implemented Microsoft 365 as its Collaboration platform. The deployment addressed the needs of the 35 employee professional services firm headquartered in the United States, provisioning core productivity, email, and team collaboration capabilities across administrative and technical staff.
Microsoft 365 was configured to consolidate Exchange Online mailboxes, SharePoint Online team sites, OneDrive for Business personal storage, Microsoft Teams for chat and meetings, and Office desktop applications under a single tenant, with identity and access control managed through Azure Active Directory. Governance emphasized tenant level configuration and document sharing policies, operational coverage included company wide user provisioning and device access controls, and the company website documents Using Microsoft 365 on their website.
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Integrated Systems Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mindmatrix | Legacy | Mindmatrix Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Integrated Systems Solutions implemented Mindmatrix Marketing Automation. Mindmatrix Marketing Automation is embedded on the Integrated Systems Solutions website to provide Marketing Automation capabilities for marketing and lead generation functions.
The deployment is a web‑centric marketing automation configuration that leverages site-level tracking and embedded forms to centralize campaign management, lead capture, and engagement tracking. Functional capabilities configured align with standard Marketing Automation workflows, including campaign orchestration, email sequencing, landing page and content management, and activity reporting, supporting marketing and sales lead handling. Governance has been organized around centralized marketing administration for content and campaign control, with operational ownership spanning marketing and revenue teams to manage campaign workflows and lead qualification.
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Integrated Systems Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Integrated Systems Solutions
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Integrated Systems Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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