San Francisco, 94105, CA,
United States
Intercom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Intercom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Intercom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Intercom has purchased the following applications: LeanData Matching for Account Based Marketing in 2019, Zapier Automation Platform for API Management, iPaaS (Integration Platform as a Service) in 2021, Greenhouse ATS for Applicant Tracking System in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intercom is running and its propensity to invest more and deepen its relationship with LeanData , Demandbase , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intercom revenues, which have grown to $328.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intercom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Zapier | Legacy | Zapier Automation Platform | API Management, iPaaS (Integration Platform as a Service) | PaaS | n/a | 2021 | 2021 |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2017 | 2017 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
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Payroll | HCM |
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2012 | 2012 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2013 | 2013 |
Procurement
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Contract Lifecycle Management | Procurement |
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2021 | 2021 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
IT Asset Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2018 | 2018 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Subscribe |
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VP of People | VP | HR | Subscribe |
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Senior HR Business Partner | Manager | HR | Subscribe |
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Head of Global People Operations | Director | HR | Subscribe |
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| Subscribe |
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Head Of Legal and Privacy | Director | Legal | Subscribe |
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| Subscribe |
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Manager, Legal Counsel and ERG Co-Founder & Lead | Manager | Legal | Subscribe |
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| Subscribe |
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Senior Director, Global HR Business Partners and EMEA, People Lead | Director | HR | Subscribe |
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| Subscribe |
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Senior Vice President, People | VP | HR | Subscribe |
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| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||