Intercom
Location
55 2nd Street, 4th Floor,
San Francisco, 94105, CA,
United States
Website
https://www.intercom.com/
Phone
1 877-595-5175
Artw industry
Professional Services
Employee
Revenue

Intercom Technographics

Intercom Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Intercom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Intercom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Intercom has purchased the following applications: LeanData Matching for Account Based Marketing in 2019, Zapier Automation Platform for API Management, iPaaS (Integration Platform as a Service) in 2021, Greenhouse ATS for Applicant Tracking System in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Intercom is running and its propensity to invest more and deepen its relationship with LeanData , Demandbase , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Intercom revenues, which have grown to $328.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intercom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Intercom Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
LeanData Legacy LeanData Matching Account Based Marketing CRM n/a 2019 2019
Account Based Marketing CRM 2019 2019
Account Based Marketing CRM 2021 2021
Account Based Marketing CRM 2021 2021
Customer Experience CRM 2018 2018
Customer Support CRM 2016 2016
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation, Sales Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Engagement CRM 2019 2019
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Zapier Legacy Zapier Automation Platform API Management, iPaaS (Integration Platform as a Service) PaaS n/a 2021 2021
Apps Development PaaS 2021 2021
Transactional Email PaaS 2017 2017
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2016 2016
Payroll HCM 2012 2012
Workforce Analytics HCM 2024 2024
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Performance Management ITSM 2018 2018
Incident Management ITSM 2018 2018
IT Service Management ITSM 2019 2019
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2013 2013
Procurement
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Contract Lifecycle Management Procurement 2021 2021
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Digital Signing Content Management 2020 2020
Digital Signing Content Management 2020 2020
Web Content Management Content Management 2019 2019
IT Asset Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management IT Asset Management 2018 2018
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Identity and Access Management (IAM) CyberSecurity 2021 2021
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Payment Processing ERP Financial Management 2019 2019
IT Decision Makers and Key Stakeholders at Intercom
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Intercom Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Intercom Technographics

Intercom is a Professional Services organization based in United States, with around 1200 employees and annual revenues of $328.0 million.

Intercom operates a diverse technology stack with applications such as LeanData Matching, Zapier Automation Platform and Greenhouse ATS, covering areas like Account Based Marketing, API Management, iPaaS (Integration Platform as a Service) and Applicant Tracking System.

Intercom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LeanData, Zapier and Greenhouse.

Intercom recently adopted applications including HireRoad PeopleInsight in 2024, Magnite (ex Rubicon Project) in 2022 and Demandbase ABX Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Intercom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Intercom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Intercom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.