IHG Australia
20 Bond St,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9935-8300
Leisure and Hospitality
IHG Australia Technographics
IHG Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IHG Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 IHG Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IHG Australia has purchased the following applications: RadiusOne AR Suite for AR Automation in 2020, Ascender Preceda for Core HR in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IHG Australia is running and its propensity to invest more and deepen its relationship with HighRadius , Oracle , Ascender or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IHG Australia revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IHG Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IHG Australia Tech Stack and Enterprise Applications
IHG Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP | n/a | 2020 | 2020 |
In 2020, IHG Australia implemented RadiusOne AR Suite as its AR Automation platform. The deployment positioned RadiusOne AR Suite to support receivables workflows within IHG Australias finance organization.
Configuration emphasized core AR Automation capabilities including collections management, cash application automation, dispute and deduction handling, credit decisioning and centralized invoice presentment. The RadiusOne AR Suite deployment used the products web-based interface and modular components to standardize collections workflows, instrument receivables reporting, and provide role based access controls for finance teams.
Operational coverage focused on finance, accounts receivable, treasury and revenue operations across IHG Australias hotels and corporate offices, with the system noted as being used on the IHG Australia website. Integrations into specific back-office systems are not detailed in source materials, the implementation is described as supporting day to day AR operations and exception handling through the RadiusOne AR Suite application.
Governance centered on centralized receivables ownership and standardized escalation and collection workflows configured within RadiusOne AR Suite, including audit trails and workflow rules to enforce process controls. No explicit outcomes, benefits, or cost figures were provided in the source notes.
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ERP Financial | ERP |
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2017 | 2017 |
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IHG Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2011 | 2011 |
In 2011, IHG Australia implemented Ascender Preceda as its Core HR application. The deployment centralized entering personal data into the HRIS and payroll system Preceda for the company’s Australian operations, supporting a workforce of approximately 2,500 in the leisure and hospitality sector.
Implementation concentrated on employee master data capture and payroll data provisioning, configuring Ascender Preceda to manage personal information, employment records, and standard Core HR workflows such as onboarding data entry and ongoing personnel maintenance. Configuration included role based data entry and validation rules to ensure payroll readiness and record level auditability consistent with Core HR functional expectations.
Operational ownership sat with HR and payroll teams in Australia, who used Ascender Preceda for daily HR administration and payroll input tasks. Governance emphasized structured data entry processes, approval handoffs, and audit logs to support data accuracy and internal compliance for HR recordkeeping.
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2011 | 2011 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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IHG Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, IHG Australia deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment surfaces Cisco Webex Meetings on IHG Australia public website to enable virtual guest interactions and to provide web collaboration for corporate and property teams across Australia.
The implementation used Cisco Webex Meetings cloud meeting architecture, embedding join links and scheduling widgets into web pages to provide hosted meeting sessions and browser based join flows. Functional capabilities implemented include audio and video conferencing, screen sharing, meeting scheduling, and recording, aligned to the Audio Video and Web Conferencing category. Operational scope covered corporate offices and hotel properties in Australia, with centralized administration and user provisioning to align meeting privileges to corporate and property roles and governance that separates guest facing sessions from internal collaboration.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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IHG Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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IHG Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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IHG Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IHG Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IHG Australia Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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IHG Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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IHG Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IHG Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at IHG Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Human Resources Operations - Japan, Australasia and Pacific | Director | HR | |
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Senior Director Talent, East Asia & Pacific | Director | HR | |
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Director of Finance Operations | Director | Finance | |
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Director of Finance & Business Support | Director | Finance | |
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Regional IT Manager | Manager | IT | |
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Area IT Director | Director | IT | |
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Director of Human Resources - Australasia | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Human Resources Officer | Manager | HR | |
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Senior HR Operations Director - Australasia & Pacific | Director | HR | |
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Cluster HR Manager | Manager | HR | |
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Director Reward | Director | HR | |
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Senior Director Talent, East Asia & Pacific | Director | HR | |
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Human Resources Manager - East Asia & Pacific | Manager | HR | |
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Apps Being Evaluated by IHG Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IHG Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IHG Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD IHG Australia Technographics
IHG Australia is a Leisure and Hospitality organization based in Australia,
with around 2500 employees and annual revenues of $750.0 million.
IHG Australia operates a diverse technology stack with applications such as
RadiusOne AR Suite, Ascender Preceda and Cisco Webex Meetings,
covering areas like AR Automation, Core HR and Audio Video and Web Conferencing.
IHG Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HighRadius, Ascender and Cisco Systems.
IHG Australia recently adopted applications including
Salesforce Sales Cloud in 2021, Okta Identity Cloud in 2021 and RadiusOne AR Suite in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IHG Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IHG Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IHG Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.