Interlink Cloud Advisors
3510 Irwin Simpson Rd,
Mason, 45040, OH,
United States
Mason, 45040, OH,
United States
1 513-444-2020
Professional Services
Interlink Cloud Advisors Technographics
Interlink Cloud Advisors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Interlink Cloud Advisors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Interlink Cloud Advisors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Interlink Cloud Advisors has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interlink Cloud Advisors is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interlink Cloud Advisors revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interlink Cloud Advisors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Interlink Cloud Advisors Tech Stack and Enterprise Applications
Interlink Cloud Advisors AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Interlink Cloud Advisors implemented LiveChat for Chatbots and Conversational AI on its corporate website. The deployment embeds the LiveChat widget into customer facing pages to provide a web based conversational interface for site visitors and to route interactions to staffed agents. This implementation is scoped to the company website and is intended to support sales and client services workflows through direct visitor engagement.
LiveChat is configured with an agent console, canned responses, chat transcripts, and visitor tracking to structure agent handling and preserve conversation history. Operational coverage is web only, with staffing and routing aligned to Interlink Cloud Advisors sales and client services teams, and the rollout was managed as a site level integration. Governance uses chat routing rules and standardized response templates to enforce consistent handling and to capture transcripts for follow up and record keeping.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Interlink Cloud Advisors Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Interlink Cloud Advisors deployed Microsoft 365 as their Collaboration platform. Interlink Cloud Advisors uses Microsoft 365 to centralize collaboration across its professional services teams and client engagement workflows. The deployment is visible on the public site, the company is using Microsoft 365 on their website which reflects tenant level adoption for core productivity and external-facing content.
The Microsoft 365 implementation includes standard Collaboration capabilities such as Exchange Online email, SharePoint intranet and document management sites, Microsoft Teams for meetings and chat, OneDrive for Business, and Office desktop and online apps, configured for an organization of approximately 80 employees. Tenant level administration, user provisioning, role based access controls, and governance around document sharing and external collaboration were applied to align platform behavior with professional services processes. Interlink Cloud Advisors Microsoft 365 Collaboration supports business functions including internal collaboration, client communication, document management, and project coordination across its services teams.
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Collaboration | Collaboration |
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2019 | 2019 |
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Interlink Cloud Advisors Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Interlink Cloud Advisors implemented Algolia Search on their website. The deployment uses Algolia Search within the Application, Web and Enterprise Search category to provide site-level search and content discovery across service and resource pages. Implementation focused on building search indices, configuring relevance ranking and autocomplete, and embedding a search user interface into primary site navigation.
Operational ownership sits with the web and digital marketing teams, who manage index configurations, relevance tuning, and monitoring of search analytics. The implementation integrated Algolia Search indexing with front-end search integration via Algolia APIs to support search as you type interactions and relevance controls. Governance followed an iterative tuning model to align search behavior with business content and the rollout was scoped to the public website.
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Web Content Management | Content Management |
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2014 | 2014 |
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Interlink Cloud Advisors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Interlink Cloud Advisors TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Interlink Cloud Advisors PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Interlink Cloud Advisors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Interlink Cloud Advisors CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Interlink Cloud Advisors
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Interlink Cloud Advisors Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Interlink Cloud Advisors IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Interlink Cloud Advisors digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Interlink Cloud Advisors Technographics
Interlink Cloud Advisors is a Professional Services organization based in United States,
with around 80 employees and annual revenues of $9.0 million.
Interlink Cloud Advisors operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Algolia Search,
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Interlink Cloud Advisors has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Algolia.
Interlink Cloud Advisors recently adopted applications including
Microsoft Clarity in 2021, Hubspot Marketing Automation in 2021 and ActiveCampaign in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Interlink Cloud Advisors’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Interlink Cloud Advisors’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Interlink Cloud Advisors technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.