Cairo, n/a,
Egypt
Internal Trade Development Authority Egypt Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Internal Trade Development Authority Egypt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Internal Trade Development Authority Egypt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Internal Trade Development Authority Egypt has purchased the following applications: Business Force CRM for CRM in 2015, Scaleway for Application Hosting and Computing Services in 2015, SSL.com for Secure Sockets Layer (SSL) in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Internal Trade Development Authority Egypt is running and its propensity to invest more and deepen its relationship with Business Force , Scaleway , SSL.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Internal Trade Development Authority Egypt revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Internal Trade Development Authority Egypt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Business Force | Legacy | Business Force CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, the Internal Trade Development Authority Egypt implemented Business Force CRM to centralize stakeholder communications and manage commercial-registry customer interactions across its offices. The deployment was intended to consolidate inquiry intake and establish a unified case tracking capability for regulatory and customer service workflows.
Configuration appears to leverage core Business Force CRM modules aligned to sales, marketing and customer service, including contact and account management, case and ticket tracking, and campaign-driven outreach. Standard CRM workflows were likely used to route registry queries to functional teams, maintain interaction histories, and support reporting and activity logging for stakeholder engagement.
Operational scope covered the authority's offices in Egypt, with Business Force CRM positioned as the central repository for commercial registry interactions and stakeholder communications. Governance adjustments inferred from the centralization effort include standardized inquiry intake processes, defined case ownership and escalation workflows, and role based access to customer records to support regulatory and administrative business functions.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Scaleway | Legacy | Scaleway | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SSL.com | Legacy | SSL.com | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2024 | 2024 |
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