ICSC - International Council of Shopping Centers
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ICSC - International Council of Shopping Centers Technographics
ICSC - International Council of Shopping Centers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICSC - International Council of Shopping Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ICSC - International Council of Shopping Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICSC - International Council of Shopping Centers has purchased the following applications: Stripe Payments for Payment Processing in 2019, Gallup Q12 for Employee Engagement in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICSC - International Council of Shopping Centers is running and its propensity to invest more and deepen its relationship with Stripe , Klarna , Gallup or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICSC - International Council of Shopping Centers revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICSC - International Council of Shopping Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICSC - International Council of Shopping Centers Tech Stack and Enterprise Applications
ICSC - International Council of Shopping Centers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, ICSC - International Council of Shopping Centers deployed Stripe Payments on its public website to centralize online transaction handling. ICSC uses Stripe Payments in Payment Processing to accept card payments and manage web checkout flows for online transactions.
The implementation leverages Stripe Payments gateway capabilities, including client side tokenization to reduce PCI scope, embedded checkout integration for website payment flows, and server side payment intent processing to authorize and capture payments. Configuration included standard Payment Processing controls such as receipt generation, dispute response workflows, and configurable fraud screening settings aligned with Stripe Payments functionality.
Operational scope focused on payments and finance activities tied to the website, with governance oriented around standardized checkout flows, PCI compliance controls, access controls in the Stripe dashboard, and automated event handling via Stripe webhooks to drive reconciliation and notification processes. The deployment emphasizes secure card acceptance, token management, and API driven transaction lifecycle orchestration using Stripe Payments.
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Payment Processing | ERP |
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2022 | 2022 |
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ICSC - International Council of Shopping Centers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2017 | 2017 |
In 2017 ICSC - International Council of Shopping Centers deployed Gallup Q12 as its primary Employee Engagement measurement instrument, establishing an annual survey cadence and centralized ownership within HR. The Talent Development Manager served as the sole HR business partner responsible for survey administration, data stewardship, and delivering results to department leaders, linking engagement measurement directly to talent development and performance management workflows.
Gallup Q12 was used for core Employee Engagement functions including survey administration, scoring and segmentation, departmental reporting and facilitation of post-survey discussions and action planning. Survey results were explicitly used to identify learning opportunities, assess performance gaps and promotion readiness, and to influence engagement initiatives and organizational change based on exit interview and survey data.
Operationally the Gallup Q12 program was managed alongside HRIS reporting and a newly launched Bridge LMS, with the Talent Development Manager coordinating data maintenance, utilization reporting and learning content selection. While no specific technical integrations are described, the implementation positioned Gallup Q12 data as an input to learning strategy, onboarding design and training content managed in Bridge LMS, and as a dataset used in year-end performance and compensation discussions.
Governance was centralized under the Talent Development Manager who administered the annual survey, communicated results to department leaders and led cross-functional action planning for business units. The deployment emphasized process ownership for engagement measurement, structured post-survey follow up, and the incorporation of survey insights into recruitment, onboarding, performance management and organizational learning activities.
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ICSC - International Council of Shopping Centers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ICSC implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment of Cisco Webex Meetings is exposed on ICSC’s website to surface meeting join flows and to support virtual events and member-facing sessions.
The implementation centers on core Audio Video and Web Conferencing capabilities, including scheduled meeting orchestration, HD video and audio, screen sharing, recording, host controls, and attendee management. Configuration work emphasized meeting templates, role based host and cohost privileges, and meeting security settings consistent with organizational event operations.
Operational coverage spans corporate communications, events, and membership engagement functions across the organization, with Cisco Webex Meetings used as the primary platform for live virtual programming. Governance focuses on centralized administrative controls, meeting policy configuration, and user access provisioning to align event workflows with organizational processes.
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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ICSC - International Council of Shopping Centers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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ICSC - International Council of Shopping Centers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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ICSC - International Council of Shopping Centers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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ICSC - International Council of Shopping Centers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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ICSC - International Council of Shopping Centers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ICSC - International Council of Shopping Centers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2012 | 2012 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ICSC - International Council of Shopping Centers
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by ICSC - International Council of Shopping Centers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ICSC - International Council of Shopping Centers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ICSC - International Council of Shopping Centers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ICSC - International Council of Shopping Centers Technographics
ICSC - International Council of Shopping Centers is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $50.0 million.
ICSC - International Council of Shopping Centers operates a diverse technology stack with applications such as
Stripe Payments, Gallup Q12 and Cisco Webex Meetings,
covering areas like Payment Processing, Employee Engagement and Audio Video and Web Conferencing.
ICSC - International Council of Shopping Centers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Gallup and Cisco Systems.
ICSC - International Council of Shopping Centers recently adopted applications including
Klarna Payments in 2022, Adobe Marketo in 2022 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICSC - International Council of Shopping Centers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICSC - International Council of Shopping Centers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICSC - International Council of Shopping Centers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.