International Cruise & Excursions, Inc
7720 North Dobson Road,
Scottsdale, 85256, AZ,
United States
Scottsdale, 85256, AZ,
United States
1 602-749-2100
Leisure and Hospitality
International Cruise & Excursions, Inc Technographics
International Cruise & Excursions, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by International Cruise & Excursions, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 International Cruise & Excursions, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International Cruise & Excursions, Inc has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2017, LiveChat for Chatbots and Conversational AI in 2016, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International Cruise & Excursions, Inc is running and its propensity to invest more and deepen its relationship with Greenhouse , LiveChat, Inc. , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International Cruise & Excursions, Inc revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International Cruise & Excursions, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
International Cruise & Excursions, Inc Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, International Cruise & Excursions, Inc implemented Greenhouse ATS. Greenhouse ATS is deployed as an Applicant Tracking System integrated into the corporate careers site to manage sourcing and hiring workflows.
The deployment leverages standard Applicant Tracking System capabilities such as job requisition posting, branded application forms, candidate pipelines, interview scheduling, and offer management, configured to mirror the company's recruiting stages. Greenhouse ATS is used to capture candidate records and track stage progression, facilitating recruiter and hiring manager collaboration through shared scorecards and activity logs.
Operational coverage centers on Talent Acquisition and Human Resources teams across International Cruise & Excursions, Inc and is surfaced directly on the public website where applicants submit applications. The implementation emphasizes career site integration, embedding job listings and application workflows into the website to reduce friction in candidate capture. No external integrations are documented in the source notes beyond the website integration.
Governance was structured around centralized requisition approval and role based access controls, enabling defined hiring stages and audit trails for compliance and recruiter handoffs. Interview orchestration and hiring manager feedback loops were standardized within Greenhouse ATS to create consistent decision points during the hiring process.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, International Cruise & Excursions, Inc implemented LiveChat, deploying the LiveChat application as a Chatbots and Conversational AI solution on its corporate website. The deployment uses LiveChat's cloud hosted chat widget embedded across site pages to deliver real time messaging and conversational automation to web visitors. The architecture centers on a SaaS agent console that connects browser based widgets to LiveChat's service layer for session handling and transcript storage.
Configuration focused on core Chatbots and Conversational AI capabilities including live agent routing, canned responses, agent queues, proactive chat triggers, transcript logging and chatbot flow configuration. Administrators set branding, operating hours, canned reply libraries and role based permissions inside the LiveChat agent console, and instituted standard chat workflows for inquiry capture and handoff between bot and human agents. Conversation logging and chat transcripts were configured to support issue tracking and operational continuity.
Operationally the LiveChat application supports customer support, sales and reservation functions through the website channel, routing conversations to online agents and reservation teams using the LiveChat console. Governance is centralized through admin accounts that manage user access, escalation rules and transcript retention, with agent training aligned to scripted response workflows and escalation procedures. The implementation is scoped to the corporate website and serves as the primary web messaging interface for guest engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, International Cruise & Excursions, Inc implemented Adobe Connect. Adobe Connect, an Audio Video and Web Conferencing application, is embedded on the company website to host live meetings, webinars, virtual training, and customer presentation sessions.
The implementation centers on core conferencing capabilities such as persistent meeting rooms, configurable content pods for slides and video, screen and application sharing, multi party audio and video, session recording, and attendee registration and management. Configuration emphasis included branded meeting layouts and recorded content publishing to support on demand access.
Operational use extends across corporate communications, learning and development, commercial sales presentations, and guest services, where Adobe Connect supports remote collaboration and customer engagement workflows. Governance was structured around centralized administration for user and host roles, scheduled session orchestration, and content lifecycle controls to manage recordings and access.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at International Cruise & Excursions, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by International Cruise & Excursions, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from International Cruise & Excursions, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the International Cruise & Excursions, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD International Cruise & Excursions, Inc Technographics
International Cruise & Excursions, Inc is a Leisure and Hospitality organization based in United States,
with around 1000 employees and annual revenues of $500.0 million.
International Cruise & Excursions, Inc operates a diverse technology stack with applications such as
Greenhouse ATS, LiveChat and Adobe Connect,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
International Cruise & Excursions, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, LiveChat, Inc. and Adobe Systems.
International Cruise & Excursions, Inc recently adopted applications including
Atlassian Jira Service Desk in 2019, Microsoft Azure Cloud Services in 2019 and Proofpoint Email Security and Protection in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of International Cruise & Excursions, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates International Cruise & Excursions, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete International Cruise & Excursions, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.