Internet Corporation for Assigned Names and Numbers
12025 Waterfront Drive, Suite 300,
Los Angeles, 90094, CA,
United States
Los Angeles, 90094, CA,
United States
1 310-301-5800
Non Profit
Internet Corporation for Assigned Names and Numbers Technographics
Internet Corporation for Assigned Names and Numbers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Internet Corporation for Assigned Names and Numbers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 388 Internet Corporation for Assigned Names and Numbers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Internet Corporation for Assigned Names and Numbers has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2015, Oracle Cloud HCM for Core HR in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Internet Corporation for Assigned Names and Numbers is running and its propensity to invest more and deepen its relationship with Oracle , Absorb , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Internet Corporation for Assigned Names and Numbers revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Internet Corporation for Assigned Names and Numbers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICANN was formed in 1998. It is a not-for-profit public-benefit corporation with participants from all over the world dedicated to keeping the Internet secure, stable and interoperable. It helps promote competition and develop policy on the Internet’s unique identifiers.
Internet Corporation for Assigned Names and Numbers Tech Stack and Enterprise Applications
Internet Corporation for Assigned Names and Numbers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics GP | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Internet Corporation for Assigned Names and Numbers implemented Oracle Cloud ERP. The Oracle Cloud ERP went live in December 2016 and serves as the organizations primary ERP Financial system, consolidating core financial, procurement, and human resources transactional processing under a single system of record.
The implementation centralized Finance, Human Resources and Procurement capabilities into Oracle Cloud ERP modules, providing integrated general ledger, accounts payable and receivable, procurement-to-pay, and core HR payroll and workforce data consolidation. The deployment emphasis was on improving global reporting and analysis capability, strengthening internal controls, and building transactional processing knowledge within the ICANN organization to enable incremental efficiency improvements over time.
Oracle Cloud ERP replaced Microsoft Dynamics GP and other then aging finance and HR systems, establishing a unified operational record used across organizational functions. Operational coverage expanded to organization-wide financial and cross-functional workflows, while the ICANN team increased internal ERP administration and transactional processing expertise to support continuous configuration and process optimizations.
ICANNs original contract for Oracle Cloud ERP was a three-year agreement that expired in December 2018 and was extended by one month, with annual pricing details redacted for negotiation purposes. After analysis, the organization evaluated a three-year renewal versus a five-year renewal, and the five-year contract option was considered viable due to lower total cost and locked pricing with an option to reassess the ERP solution set in 2021-2022. The Board and the Board Finance Committee reviewed and recommended the contracting and disbursement action, the financial impact was included in the FY20 Operating Plan and Budget pending Board approval, and the organization stated this action will not have a direct impact on the security, stability or resiliency of the domain name system.
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Internet Corporation for Assigned Names and Numbers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Internet Corporation for Assigned Names and Numbers implemented Oracle Cloud HCM in the Core HR category to standardize its HR system within its ERP footprint. The deployment focused on the Oracle Cloud HCM application and involved the HR implementation team developing a comprehensive department structure to support organizational hierarchies and workforce data alignment.
The implementation covered Core HR capabilities such as organizational management, position and headcount structures, and employee master data configuration within Oracle Cloud HCM. Governance was established through HR role definitions and data ownership rules, and workflows were configured to reflect departmental approval paths and org chart reporting. This approach positioned Oracle Cloud HCM as the central system for HR operations and organizational structure management at the company.
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Learning and Development | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Internet Corporation for Assigned Names and Numbers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Internet Corporation for Assigned Names and Numbers implemented Ruby Live Chat on its public website as part of its Chatbots and Conversational AI capabilities to manage inbound stakeholder and support inquiries. Ruby Live Chat is deployed as an embedded webchat widget paired with an agent console, delivering synchronous web chat, asynchronous message capture, and transcript retention for web-based engagement.
Configuration work emphasized chat routing, agent presence management, canned responses, and session logging to standardize website interactions. Operational scope targets web support and stakeholder engagement workflows, with governance updated to include chat response procedures and centralized transcript handling for follow up within internal communication workflows.
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Internet Corporation for Assigned Names and Numbers Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Internet Corporation for Assigned Names and Numbers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2020 | 2020 |
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Internet Corporation for Assigned Names and Numbers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2000 | 2000 |
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Internet Corporation for Assigned Names and Numbers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2013 | 2013 |
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Internet Corporation for Assigned Names and Numbers PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Internet Corporation for Assigned Names and Numbers Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Internet Corporation for Assigned Names and Numbers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2024 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Internet Corporation for Assigned Names and Numbers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Internet Corporation for Assigned Names and Numbers
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, Global Human Resources | VP | HR | |
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Senior Director, Global Talent Management | Director | HR | |
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Senior Level Human Resources Business Partner | Manager | HR | |
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Global HR Business Partner | Manager | HR | |
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Senior Director of Procurement | Director | Procurement | |
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SVP & CFO | VP | Finance | |
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SVP Engineering and Chief Information Officer | Manager | IT | |
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Apps Being Evaluated by Internet Corporation for Assigned Names and Numbers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Internet Corporation for Assigned Names and Numbers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Internet Corporation for Assigned Names and Numbers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Internet Corporation for Assigned Names and Numbers Technographics
Internet Corporation for Assigned Names and Numbers is a Non Profit organization based in United States,
with around 388 employees and annual revenues of $100.0 million.
Internet Corporation for Assigned Names and Numbers operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Ruby Live Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Internet Corporation for Assigned Names and Numbers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Ruby.
Internet Corporation for Assigned Names and Numbers recently adopted applications including
Microsoft Power BI in 2023, DENIC Hosting in 2023 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Internet Corporation for Assigned Names and Numbers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Internet Corporation for Assigned Names and Numbers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Internet Corporation for Assigned Names and Numbers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.