North Andover, 1845, MA,
United States
Internet & Telephone Technographics
Internet & Telephone Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Internet & Telephone and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Internet & Telephone employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Internet & Telephone has purchased the following applications: CoreDial CoreNexa for Collaboration, Audio Video and Web Conferencing in 2018, CallRail Call Tracking for Call Tracking and Recording in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Internet & Telephone is running and its propensity to invest more and deepen its relationship with CoreDial , CallRail , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Internet & Telephone revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Internet & Telephone intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Internet & Telephone Tech Stack and Enterprise Applications
Internet & Telephone Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CoreDial | Legacy | CoreDial CoreNexa | Collaboration, Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Internet & Telephone deployed CoreDial CoreNexa, a Collaboration,Audio Video and Web Conferencing application, and integrated it into its public website to deliver hosted voice and meeting capabilities. The implementation leverages CoreDial CoreNexa cloud hosted architecture with an embedded web client that surfaces softphone, audio and video conferencing, and web collaboration tools directly on the site. Implemented functional modules include cloud PBX features, audio conferencing, video conferencing, presence and messaging, and browser accessible softphone access configured to work with SIP endpoints and browser clients.
Operational scope is the company level for this United States based professional services firm, covering sales and support functions and all ten employees, with centralized administration managing user provisioning, extension assignment and call routing. Governance emphasizes role based provisioning and phone number management while daily operations rely on browser client authentication and managed SIP trunking under CoreDial CoreNexa.
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Internet & Telephone CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2015 | 2015 |
In 2015, Internet & Telephone deployed CallRail Call Tracking on their website. The CallRail Call Tracking implementation provides Call Tracking and Recording capabilities including dynamic number insertion, call recording, inbound call attribution, and call analytics to support marketing and sales lead capture. The implementation is a cloud hosted SaaS instrumented at page level to capture session level call signals and preserve call metadata.
The deployment configures number pools and tracking numbers routed to the company phone lines and maps call events into sales intake and customer service workflows. Operational scope covers website traffic and the firm’s small sales and service teams in the United States, with governance focused on call tagging, recording retention policies, and lead attribution procedures. CallRail Call Tracking is used to unify phone touchpoint data under Call Tracking and Recording for ongoing lead routing and reporting.
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Internet & Telephone IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Internet & Telephone implemented Microsoft Azure Cloud Services. Microsoft Azure Cloud Services is used for Application Hosting and Computing Services to host the company website and web-facing assets, serving as the primary customer engagement layer for this professional services firm.
Deployment uses Microsoft Azure public cloud platform-managed hosting patterns, with a hosting footprint focused on web application runtime and static content delivery appropriate to a 10 person organization. Operational ownership is handled by internal IT resources who manage deployment, configuration, and routine web release processes, while governance emphasizes standard publish workflows and certificate management for the company website.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Internet & Telephone CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Internet & Telephone
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Apps Being Evaluated by Internet & Telephone Executives
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