Pittsburgh, 15233, PA,
United States
Intertech Ci Technographics
Intertech Ci Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intertech Ci and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 134 Intertech Ci employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intertech Ci has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2016, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intertech Ci is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intertech Ci revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intertech Ci intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intertech is one of the nation's largest electronic integrators for video, fire alarm, life safety, & A/V solutions. In addition we provide our customers with World-Class Alarm and Life-Safety Systems monitoring services from our UL Listed, 5 Diamond Certified Monitoring Station. Our highly experienced and dedicated staff provides a World-Class customer experience from concept to design, installation, training. monitoring and maintenance; working collaboratively with clients and equipment manufactures to implement highly effective integrated security solutions.
Intertech Ci Tech Stack and Enterprise Applications
Intertech Ci ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Intertech Ci implemented Microsoft Dynamics GP as its ERP Financial application. The implementation supports payroll and general ledger operations for the professional services firm, managing payroll for 200 employees across seven facilities in the United States.
Microsoft Dynamics GP was configured to handle payroll-specific requirements including prevailing wage calculation, certified payroll reporting, taxable fringe handling, allowances, and commission calculations. The payroll configuration includes generation of certified payroll reports and embedded calculations to meet prevailing wage and pay-component requirements.
Finance teams prepare and post a range of journal entries directly in Microsoft Dynamics GP, including labor, 401K, taxes, garnishments, bank transfers, adjustments, and intercompany entries. Those postings feed the general ledger and intercompany accounting within the ERP Financial environment, creating an auditable transaction trail for payroll and payroll-related financial activity.
Operational ownership sits with accounting and payroll functions across the seven facilities, with workflow steps for preparing, approving, and posting payroll runs and associated journal entries inside Microsoft Dynamics GP. The deployment centers on standard ERP Financial modules for payroll and general ledger to support ongoing payroll processing and financial posting workflows.
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Intertech Ci ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Intertech Ci implemented Salesforce Field Service (ex ClickSoftware) as part of a broader Salesforce CRM deployment. The Field Service Management application was provisioned to manage field workforce scheduling, work order orchestration, appointment booking, and mobile technician enablement for its professional services operations.
Implementation concentrated on configuring Field Service Lightning components, including service appointment management, resource scheduling, inventory and asset visibility, and mobile field workflows. The deployment integrated with Salesforce CRM to unify customer records, automate case to work order conversion, and synchronize billing and service activity between sales and service functions.
Operational scope centered on Intertech Ci's service delivery teams with governance organized around standardized dispatch processes, defined workflow ownership, and process-level coordination between sales and service. The Salesforce Field Service (ex ClickSoftware) implementation reshaped service operations and resulted in an 8.8% increase in service revenue, with service margins improving by greater than 10%.
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Intertech Ci Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Intertech Ci deployed Cisco Webex Meetings as its cloud conferencing solution, aligning its platform choice with the Audio Video and Web Conferencing application category. Cisco Webex Meetings is embedded on Intertech Ci's public website to allow external participants to join client sessions and scheduled meetings directly from web pages, reflecting a hosted conferencing footprint rather than an on premises install.
The deployment of Cisco Webex Meetings includes standard Audio Video and Web Conferencing capabilities such as multi party video conferencing, screen sharing, meeting recording, host controls, and participant management. Cisco Webex Meetings is configured to support client engagements and internal collaboration workflows, with centralized administration for account provisioning and meeting policy configuration.
Operational coverage focuses on customer facing and professional services teams across Intertech Ci, with governance centered on administrative controls, user access management, and meeting security settings typical for enterprise conferencing. Configuration and rollout emphasize web embedment for direct client access, and ongoing administration is handled through the Cisco Webex management console to maintain meeting policies and user entitlements.
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Collaboration | Collaboration |
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2015 | 2015 |
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Intertech Ci CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Intertech Ci ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Intertech Ci IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Intertech Ci
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Field Service Manager | Manager | Operations | |
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Director Of Operations | Director | Finance | |
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President and CEO | CXO | Finance | |
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Apps Being Evaluated by Intertech Ci Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||