Mineola, 11501, NY,
United States
Intimo Technographics
Intimo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intimo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Intimo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intimo has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, ClickDesk Live Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intimo is running and its propensity to invest more and deepen its relationship with Intuit , Apple , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intimo revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intimo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intimo Tech Stack and Enterprise Applications
Intimo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, Intimo implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize accounting and distribution finance functions. The deployment targeted the companys US finance organization and operational teams supporting order-to-cash and procure-to-pay workflows for a 200 employee distribution business, with Intuit Quickbooks Enterprise positioned as the core ERP Financial application for transaction processing and financial reporting.
Configuration focused on core accounting modules typical of ERP Financial deployments, including general ledger, accounts payable, accounts receivable, inventory valuation controls, and financial reporting. The implementation emphasized chart of accounts design, transaction posting rules, cost of goods sold workflows aligned to distribution operations, and role-based access to segregate transactional and reporting duties within Intuit Quickbooks Enterprise.
Operational coverage spanned finance, purchasing, warehouse accounting, and customer service functions, with processes standardized for order invoicing, vendor payment cycles, and inventory reconciliation. Governance measures centered on centralized accounting procedures, period close workflows, and user permission controls to sustain financial integrity and auditability within the ERP Financial environment.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Intimo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDesk | Legacy | ClickDesk Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Intimo implemented ClickDesk Live Chat on its public website to provide real-time customer engagement, positioning ClickDesk Live Chat as its Chatbots and Conversational AI channel for web visitors. The deployment was focused on embedding the ClickDesk Live Chat widget into customer-facing pages to enable live agent interaction and proactive visitor outreach.
Configuration centered on a web chat widget and agent console, with standard chat routing, visitor monitoring, canned responses, and transcript capture to support rapid inquiry handling. The ClickDesk Live Chat implementation leveraged proactive chat triggers and basic reporting capabilities typical of Chatbots and Conversational AI solutions to surface visitor intent and prioritize inbound chats for support and sales teams.
Operational ownership was assigned to front-office functions, primarily customer service and inside sales, with staffing to manage live queues during published service hours. Governance established chat handling workflows, transcript retention practices, and escalation procedures for converting complex chats to follow-up channels, with the ClickDesk Live Chat instance confined to the corporate website environment.
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Intimo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Intimo implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform to support internal communications and document workflows. The company’s public website indicates active use of Google Workspace (Formerly Google G-Suite) for domain-hosted email and corporate collaboration services. The deployment relies on Google-managed cloud infrastructure and the Google Workspace admin console for centralized user provisioning, domain management, and tenant-level administration.
Configuration emphasizes core Collaboration modules including Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides, shared drives, and Groups to enable document collaboration, scheduling, and file sharing across sales, operations, finance, and distribution functions. Governance is implemented through administrative roles, user and group provisioning, access controls, and mobile device management to maintain account security and workflow ownership for approximately 200 employees in the United States. The implementation narrative centers on Google Workspace as the primary Collaboration solution for Intimo, providing centralized administration and cross-departmental collaboration capabilities.
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Intimo eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Intimo SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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Intimo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Intimo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Intimo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President & CEO | CXO | Finance | ||||
| VP of Manufacturing | VP | Operations | ||||
| Senior Vice President Sales and Licensing | VP | Sales |
Apps Being Evaluated by Intimo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||