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IPKO Telecommunications
Location
Ulpiana Neighborhood Rr. Zija Shemsiu no. 34,
Pristina, 10000,
Kosovo
Website
https://www.ipko.com/
Phone
383 49 700 700
Artw industry
Communications
Employee
Revenue

IPKO Telecommunications Technographics

IPKO Telecommunications Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by IPKO Telecommunications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 IPKO Telecommunications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that IPKO Telecommunications has purchased the following applications: Live Helper Chat for Chatbots and Conversational AI in 2019, Slack Connect for Collaboration in 2022, Marand 360 Customer Inventory for Inventory Management in 2006 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems IPKO Telecommunications is running and its propensity to invest more and deepen its relationship with Live Helper Chat , Salesforce , Marand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing IPKO Telecommunications revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IPKO Telecommunications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

IPKO Telecommunications Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Live Helper Chat Legacy Live Helper Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marand Legacy Marand 360 Customer Inventory Inventory Management SCM n/a 2006 2007
In 2006, IPKO Telecommunications implemented Marand 360 Customer Inventory, a Marand application categorized as Inventory Management. The deployment targeted customer and product inventory capabilities to support subscriber lifecycle operations for IPKO, a Kosovo based subsidiary of Telekom Slovenije, with a focus on operational coverage in the Kosovo region. Marand 360 Customer Inventory was configured to provide a consolidated, 360 degree customer view and to unify customer and product records. Functional modules inferred from parent group contracts and Marand product positioning include customer inventory, product inventory, subscriber management workflows, fulfillment orchestration, and interfaces to billing processes, delivering inventory driven subscriber provisioning and service tracking. Integration work centered on aligning the Marand solution with telecom BSS capabilities for subscriber management, fulfillment and billing, as inferred from long term agreements between the parent group and Marand. Operational scope included customer service, order fulfillment, and billing teams within IPKO’s Kosovo operations, where inventory feeds and provisioning workflows were centralized to improve operational consistency. Governance followed Telekom Slovenije group contracting and configuration standards with Marand, shaping data governance, catalog standards, and operational processes for provisioning and inventory reconciliation. The implementation emphasized configuration controls and standardized inventory records to support subscriber management and order fulfillment workflows across IPKO’s operational footprint.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at IPKO Telecommunications
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by IPKO Telecommunications Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD IPKO Telecommunications Technographics

IPKO Telecommunications is a Communications organization based in Kosovo, with around 320 employees and annual revenues of $80.0 million.

IPKO Telecommunications operates a diverse technology stack with applications such as Live Helper Chat, Slack Connect and Marand 360 Customer Inventory, covering areas like Chatbots and Conversational AI, Collaboration and Inventory Management.

IPKO Telecommunications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Live Helper Chat, Salesforce and Marand.

IPKO Telecommunications recently adopted applications including Slack Connect in 2022, Salesforce Sales Cloud in 2022 and Google Tag Manager in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of IPKO Telecommunications’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates IPKO Telecommunications’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete IPKO Telecommunications technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.