El Segundo, 90245, CA,
United States
iRise Technographics
iRise Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iRise and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 iRise employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iRise has purchased the following applications: Block Afterpay for Payment Processing in 2021, Oracle Netsuite OpenAir for Professional Services Automation in 2010, Zoho SalesIQ for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iRise is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Oracle , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iRise revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iRise intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iRise Tech Stack and Enterprise Applications
iRise ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, iRise deployed Block Afterpay on its public website as a consumer installment payment option. The Block Afterpay implementation provides Payment Processing capabilities embedded in the ecommerce checkout, enabling shoppers to select installment payment flows at point of sale.
The implementation focuses on front end checkout integration and server side payment authorization consistent with Payment Processing workflows, including tokenized payment credentials and redirected or embedded checkout widgets. Block Afterpay is configured to surface installment options during cart and checkout flows and to communicate authorization status back to the website in real time.
Integration scope is scoped to the public website checkout and order capture process, linking the Block Afterpay payment decision into order creation and fulfillment workflows. Operational coverage centers on customer facing commerce, with direct impact to sales and ecommerce operations as they accept and reconcile installment payments.
Governance and operational changes emphasize payment acceptance rules and reconciliation processes for installment transactions, updating checkout decision logic and merchant settlement handling. Rollout is implemented as a site level payment option, with configuration and monitoring aligned to ecommerce operations and finance teams.
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iRise ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, iRise deployed Oracle Netsuite OpenAir to implement Professional Services Automation for its services organization. The cloud SaaS deployment centralized project and engagement management for a communications firm with roughly 100 employees and annual revenue near 10,000,000, targeting improved project delivery governance and standardized time capture across billable engagements.
Oracle Netsuite OpenAir was configured with core Professional Services Automation capabilities including project management, resource scheduling and utilization, time and expense capture, billing and invoicing schedules, and project forecasting and reporting. The implementation used role based access controls, project templates, timesheet approval workflows, and automated billing cadence to align operational processes with delivery and finance requirements.
Operational coverage focused on professional services, project management, and finance teams within the United States, with governance changes to project intake, budget change control, and timesheet policy enforcement. The program emphasized process standardization and centralized operational control through Oracle Netsuite OpenAir while preserving service delivery workflows typical of mid market professional services organizations.
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iRise AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, iRise deployed Zoho SalesIQ on its public website as a customer engagement layer. The implementation uses Zoho SalesIQ within the Chatbots and Conversational AI category to provide conversational touchpoints directly on web pages.
The deployment centers on an embedded website chat widget, visitor tracking and session monitoring, and configured conversational flows consistent with Chatbots and Conversational AI capabilities. Configuration included proactive chat triggers, canned responses and scripted bot workflows to capture visitor context and qualify leads, while live agent routing and a real-time operator console support handoff from automated bots to human responders.
Operational coverage is web-facing and oriented toward sales, support and marketing functions, with chat routing rules and escalation workflows defined to align conversations to departmental queues. Governance focused on runbook creation for message templates, ownership of chat routing and transcript retention policies, and configuration control for conversational scripts. iRise Zoho SalesIQ Chatbots and Conversational AI is recorded as an embedded customer engagement tool on the corporate site, supporting continuous conversational interactions without named third party integrations disclosed.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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iRise Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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iRise CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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iRise PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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iRise IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at iRise
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director, Marketing | Director | Marketing | ||||
| Managing Director, Technology Service | Director | IT | ||||
| Corporate Controller | Director | Finance |
Apps Being Evaluated by iRise Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||