AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Irish Water Tech Stack and Enterprise Applications

Irish Water ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2018 2018
In 2018, Irish Water implemented Oracle E-Business Suite as its ERP Financial system to consolidate core financial processing and control across the organisation. Irish Water IT provided ongoing application ownership, with IT Operations accountable for run activities across Applications, Operational Technology, Service Management and Infrastructure and the Applications teams responsible for implementation, upgrades and support of Oracle Financials alongside other enterprise applications. The Oracle E-Business Suite deployment encompassed standard Oracle Financials modules including General Ledger, Accounts Payable, Accounts Receivable, Project Accounting, Purchasing, Fixed Assets, Cash Management, Inventory, Oracle Time and Labor and iProcurement. Configuration work emphasized functional alignment with Irish Water financial processes, documentation of controls for audit compliance, and procedures for proactive problem detection, including disaster recovery planning and high availability considerations. Operational integrations and interfacing were implemented to align financial workflows with adjacent systems managed by the Applications teams, including customer care and billing, asset and workforce management, middleware layers, HR specific systems, GIS, SharePoint and ServiceNow, and Dynamics 365 based components such as CDS, EIMS and SIMS. The implementation supported Irish Water IT delivery processes for testing, user training and business readiness, and was operated within an application work programme that coordinated changes with the IT Build and Delivery teams and PMO. Governance and operational support for Oracle E-Business Suite included formal change management for application changes, maintenance of user guides and training documentation, and standby rotation for out of hours support. The IT Financial Operations role included translating business requirements into functional requirements, recommending technical and process improvements, and maintaining controls and documentation to meet audit requirements.
Irish Water ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Maximo Enterprise Asset Management ERP Services and Operations n/a 2014 2014
In 2014, Irish Water implemented IBM Maximo as its Enterprise Asset Management platform, focusing on planned maintenance, asset management and sustainability, and asset intelligence capabilities. The deployment established IBM Maximo as the core system for work order management and asset intelligence within the utilities environment. Phase 1 of the Planned Maintenance Project was delivered between Jan 2018 to Oct 2020, impacting 620 internal and external stakeholders and completing 415 asset surveys and 516 maintenance surveys. The rollout included training 130 Local Authority staff and issuing live work orders to handheld units deployed across both water and wastewater sites. The implementation emphasized Planned Maintenance, Asset Management and Sustainability, and Asset Intelligence modules within IBM Maximo, with field mobility for handheld units used to receive and close work orders. Data acquisition and validation processes were instituted with version control and standardized data capture templates for surveyors to ensure consistent asset records and maintenance schedules. Governance and operational processes were formalized through development of training courses, engagement workflows using internal change management methods, risk and issue log monitoring, progress and KPI reporting to the project sponsor and steering committee, and quality assurance to ensure compliance with project governance. Operational coverage included Local Authority teams and internal Irish Water stakeholders across water and wastewater sites in Ireland. The rollout documented an estimated annual cost saving of €20 million and an estimated reduction in energy consumption of 1 percent over the next 10 year period, outcomes tracked alongside survey completion and training milestones.
Irish Water Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Irish Water implemented Microsoft 365 for Collaboration to support internal communications and document sharing, a configuration visible from their public website. Irish Water Microsoft 365 Collaboration adoption is presented as a cloud-first collaboration layer that aligns the company application with core business functions for email, meetings, and content collaboration. Microsoft 365 provides standard Collaboration capabilities including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for endpoint file synchronization, and Teams for real-time chat and meetings, and those capabilities describe the functional scope typically associated with the Microsoft 365 application. Deployments of Microsoft 365 are tenant-based within the Microsoft cloud, and governance commonly emphasizes identity and access management, centralized content governance, and role-based provisioning to manage collaboration workflows across the organization.
Irish Water Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2017 2017
Irish Water CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2014 2014
Irish Water EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2018 2018
Irish Water PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2018 2018
Irish Water PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Irish Water IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Irish Water

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Irish Water Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Irish Water IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Irish Water digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Irish Water Technographics
Irish Water is a Utilities organization based in Ireland, with around 1631 employees and annual revenues of $1.70 billion.
Irish Water operates a diverse technology stack with applications such as Oracle E-Business Suite, IBM Maximo and Microsoft 365, covering areas like ERP Financial, Enterprise Asset Management and Collaboration.
Irish Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, IBM and Microsoft.
Irish Water recently adopted applications including Zoho Sites in 2022, Cloudflare CDN in 2022 and Oracle E-Business Suite in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Irish Water’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Irish Water’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Irish Water technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.