Isetan Singapore Pte Ltd
593 Havelock Road #04-01 Isetan Office Building,
Singapore, 169641,
Singapore
Singapore, 169641,
Singapore
65 6732 8866
Retail
Isetan Singapore Pte Ltd Technographics
Isetan Singapore Pte Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Isetan Singapore Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 409 Isetan Singapore Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Isetan Singapore Pte Ltd has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, Unit4 Prosoft HRMS for Core HR in 2015, BigCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Isetan Singapore Pte Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , UNIT4 , Bigcommerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Isetan Singapore Pte Ltd revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Isetan Singapore Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Isetan Singapore Pte Ltd Tech Stack and Enterprise Applications
Isetan Singapore Pte Ltd ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Isetan Singapore Pte Ltd implemented Microsoft Dynamics NAV as its core ERP Financial system to centralize accounting and statutory reporting for the Singapore operations. The implementation covered the finance organization led by the Head of Finance, who supervised a team of 25 across General Ledger, Finance, Sales Accounts Receivable, Stock and Accounts Payable sections, and managed treasury, budgetary control and tax functions.
Microsoft Dynamics NAV was configured to support full spectrum accounting workflows, month end management accounts, statutory reporting and GST quarterly reporting, with functional emphasis on General Ledger, AR billing and cash collection, AP processing and inventory finance controls. The project included an ongoing Navision software upgrade project and targeted automation, notably the automation of debit note generation within the system to streamline receivables and billing reconciliation.
Operational integrations and coverage included finance operations support for the e-commerce revamp, advisory on payment gateway flows and GST computation, and management reporting pipelines feeding Japan headquarters. The finance implementation also underpinned preparation of SGX announcements and routine liaison with external auditors, internal auditors, tax agents and valuers to satisfy statutory and group reporting requirements.
Governance and workflow restructuring accompanied the ERP work, with strengthened internal controls for Store Accounts, formalized forecasting and semi-annual budgeting processes, and procedures to support SFRS(I) financial reporting standards implementation and J-SOX related audit readiness. Oversight remained within the finance leadership team, maintaining close coordination with audit advisory resources and stakeholders for change management and process improvements.
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Isetan Singapore Pte Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Prosoft HRMS | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Isetan Singapore Pte Ltd implemented Unit4 Prosoft HRMS to address retail HR complexity driven by high turnover, staff mobility between branches, and flexi-working hours. The deployment targeted the company HR function across headquarters and retail branches, with a focus on reducing manual attendance tracking and payroll computation overhead for the HR and payroll teams.
The implementation configured Unit4 Prosoft HRMS as an integrated Core HR solution combining advanced payroll processing, automated attendance and time capture workflows, and HR reporting to generate timely business insights. Configuration emphasized support for flexi-working schedules and multi-site staff movements, aligning payroll calculations and time capture rules with retail shift patterns and decentralized staffing.
Isetan engaged Unit4 technical support throughout the project and has maintained a long-term partnership with the vendor, using Unit4 Prosoft HRMS to centralize HR administration while preserving operational visibility at each store. Operational coverage included headquarters HR and retail branch administrators, enabling centralized payroll runs and local attendance reconciliation without inventing additional third party integrations.
Governance changes focused on replacing manual procedures with system-led workflows, formalizing attendance-to-payroll handoffs, and instituting HR report consumption for business managers. Outcomes reported include faster administrative processing, improved staff experience and mobility, and access to timely HR insights through Unit4 Prosoft HRMS, all aligned with Core HR functional practices.
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Employee Self Service | HCM |
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2003 | 2003 |
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Recruiting | HCM |
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2012 | 2012 |
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Isetan Singapore Pte Ltd eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bigcommerce | Legacy | BigCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Isetan Singapore Pte Ltd implemented BigCommerce as its eCommerce platform for the isetan.com.sg website. The deployment uses BigCommerce as the public storefront and administrative console, aligning platform management with online retail operations for the Singapore market.
The BigCommerce implementation covers standard eCommerce functional modules including product catalog and merchandising, storefront theming and content management, pricing and promotions, checkout and tax handling, and order management workflows. The architecture reflects a cloud hosted SaaS storefront model with centralized administrative controls and role based access for merchandising, eCommerce operations, marketing, and customer service teams. Governance emphasis is on centralized catalog and order workflows to support online merchandising and fulfillment processes across the corporate website.
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Isetan Singapore Pte Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Isetan Singapore Pte Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Isetan Singapore Pte Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Isetan Singapore Pte Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Isetan Singapore Pte Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Isetan Singapore Pte Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Isetan Singapore Pte Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Isetan Singapore Pte Ltd Technographics
Isetan Singapore Pte Ltd is a Retail organization based in Singapore,
with around 409 employees and annual revenues of $61.0 million.
Isetan Singapore Pte Ltd operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Unit4 Prosoft HRMS and BigCommerce,
covering areas like ERP Financial, Core HR and eCommerce.
Isetan Singapore Pte Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, UNIT4 and Bigcommerce.
Isetan Singapore Pte Ltd recently adopted applications including
Google Cloud Platform (GCP) in 2021, New Relic APM in 2020 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Isetan Singapore Pte Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Isetan Singapore Pte Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Isetan Singapore Pte Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.