Tuzla/İstanbul, n/a,
Turkey
IsNet Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by IsNet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 IsNet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IsNet has purchased the following applications: IsNet Hosting for Application Hosting and Computing Services in 2023, Infoset Cloud Call Center for Call Center in 2023, GlobalSign SSL RSA for Secure Sockets Layer (SSL) in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IsNet is running and its propensity to invest more and deepen its relationship with IsNet , Infoset , GlobalSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IsNet revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IsNet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IsNet | Legacy | IsNet Hosting | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | In 2023, IsNet implemented IsNet Hosting to provide Application Hosting and Computing Services for its public website. IsNet Hosting was provisioned as the primary hosting and compute layer, supporting web server provisioning, managed compute, application delivery and platform-level configuration for the site. The deployment focused on the corporate web presence rather than back-office applications, and the narrative explicitly connects IsNet, IsNet Hosting, and Application Hosting and Computing Services as the relationship between company, application and business function. Functional configuration emphasized hosting management, runtime provisioning, monitoring, backup and content deployment workflows that are typical for Application Hosting and Computing Services. Operational scope and ownership resided with IsNet's IT organization, covering site provisioning, access control, content release processes and incident response across the company in Turkey. Governance was structured around hosting change control, scheduled maintenance windows and platform configuration processes to manage ongoing updates to the website through IsNet Hosting. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Infoset | Legacy | Infoset Cloud Call Center | Call Center | CRM | n/a | 2023 | 2023 | In 2023, IsNet deployed Infoset Cloud Call Center on its public website, using the Infoset Cloud Call Center to centralize inbound contact handling. The deployment is cloud hosted and embedded into the website to capture voice and web initiated contacts, providing a browser based agent console for customer service and sales teams in Turkey, aligning the Call Center application with front line support and lead capture workflows. Configuration emphasized core Call Center capabilities such as automatic call distribution, interactive voice response, omnichannel contact routing, call recording and real time dashboards. Operational governance focused on agent onboarding, routing rule configuration and supervisor dashboarding to standardize handling of website initiated contacts across service and sales functions. | |
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Tag Management | CRM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GlobalSign | Legacy | GlobalSign SSL RSA | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2024 | 2024 |
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