Beverly, 1915, MA,
United States
ITK Solutions Group Technographics
ITK Solutions Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ITK Solutions Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 ITK Solutions Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ITK Solutions Group has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2019, GoDaddy for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ITK Solutions Group is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ITK Solutions Group revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ITK Solutions Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITK Solutions Group Tech Stack and Enterprise Applications
ITK Solutions Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, ITK Solutions Group deployed Microsoft 365 to provide enterprise Collaboration across the 40 person professional services firm. The presence of Microsoft 365 is visible on the company website, indicating public facing usage alongside internal adoption, and the deployment is framed as a core collaboration platform for staff and client interactions.
The Microsoft 365 implementation centers on standard Collaboration capabilities, including hosted email and calendaring, cloud document storage and versioning, team chat and meetings, and the Office productivity suite to support consulting, operations, and sales workflows. Identity and access management and tenant level policy configuration are applied to govern user provisioning and basic information sharing controls, and the configuration emphasizes centralized content management and real time collaboration to streamline knowledge work across the organization.
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ITK Solutions Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, ITK Solutions Group deployed Hotjar on its public website. The implementation positions Hotjar as a Customer Experience tool to support marketing and digital experience functions by capturing on site user behavior and feedback across service and contact pages.
The deployment leverages standard Hotjar capabilities including heatmaps, session recordings, funnel analysis, and on site feedback polls and surveys. Configuration was performed through the Hotjar tracking snippet embedded in site templates, with page level targeting and event capture configured for primary conversion and information pages.
Operational coverage is limited to the company website, and governance is managed within the small marketing team which controls recording scope and user access. ITK Solutions Group uses Hotjar as a Customer Experience application to provide behavioral analytics and user feedback for marketing and digital experience decision making.
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Marketing Automation | CRM |
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2020 | 2020 |
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ITK Solutions Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, ITK Solutions Group deployed GoDaddy as its primary Application Hosting and Computing Services provider for its public website. ITK Solutions Group uses GoDaddy for Application Hosting and Computing Services to host the corporate website and deliver client facing marketing and service information.
The GoDaddy deployment centers on standard web hosting capabilities, including domain registration and DNS hosting, control panel based website management, and hosted email provisioning that align with Application Hosting and Computing Services. Configuration effort emphasized site provisioning, DNS delegation, SSL certificate installation, and content publishing workflows consistent with small business hosting practices.
Operational ownership is retained by ITK Solutions Group's IT and marketing functions, which manage site updates, DNS records, and content publishing. Governance focuses on vendor account management, credential control, and periodic configuration review, with the implementation scoped specifically to the corporate website rather than broader enterprise compute or application portfolios.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ITK Solutions Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-Founder,Managing Partner | CXO | Finance | ||||
| Managing Partner | Manager | Finance | ||||
| CPA, Partner, Services Delivery | Manager | Finance |
Apps Being Evaluated by ITK Solutions Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||