Indianapolis, 46202, IN,
United States
IU Health University Hospital Technographics
IU Health University Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IU Health University Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36000 IU Health University Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IU Health University Hospital has purchased the following applications: Algolia Search for Application, Web and Enterprise Search in 2018, Formstack Forms for Customer Experience in 2017, New Relic APM for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IU Health University Hospital is running and its propensity to invest more and deepen its relationship with Algolia , Ntracts , Pixel & Tonic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IU Health University Hospital revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IU Health University Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IU Health University Hospital Tech Stack and Enterprise Applications
IU Health University Hospital Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018, IU Health University Hospital deployed Algolia Search on its public website. Algolia Search is implemented as an Application, Web and Enterprise Search solution to provide instant, relevance-tuned search experiences across the hospital's web properties.
The implementation leverages standard Application, Web and Enterprise Search capabilities including cloud-hosted indexing, query APIs, autocomplete and query suggestions, faceted navigation, relevance tuning and search analytics. Configuration work focused on index schema design, relevance rules and synonym sets to support immediate query results and refinement, with query logging enabled for iterative tuning.
Operational scope centers on the public website search layer and content discovery workflows, impacting digital patient engagement and web content management. Governance practices were aligned to web content owners who control indexing cadence, relevance adjustments and analytics-led improvements, with the Algolia Search API serving as the central query endpoint for front-end search interfaces.
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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IU Health University Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formstack | Legacy | Formstack Forms | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, IU Health University Hospital deployed Formstack Forms on its public website to support patient-facing digital intake and contact workflows. Formstack Forms is positioned within the hospital's Customer Experience stack to capture online submissions and standardize web-based interactions with patients and visitors.
The implementation centered on embedding Formstack Forms into site pages and configuring form-level features such as conditional logic, field validation, multi-page flows, and submission management to reduce incomplete submissions and streamline data capture. Formstack Forms was configured to support common web use cases including contact inquiries, appointment request intake, and event or registration signups, while leveraging templated form designs to accelerate new form creation.
Operational coverage was limited to the University Hospital web properties and adjacent patient-facing departments. Governance practices emphasized centralized form templates and ownership between web governance and patient services, along with defined processes for form configuration, versioning, and retention of submitted records.
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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IU Health University Hospital ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, IU Health University Hospital implemented New Relic APM to instrument and monitor its public website. The deployment focused on application-level observability for the hospital web estate, using New Relic APM to capture real-time performance and request-level telemetry across web transactions and user sessions.
New Relic APM was configured to provide core Application Performance Management capabilities such as transaction tracing, error analytics, response time monitoring, and dashboarding to support web operations and digital experience oversight. The implementation was integrated into IT operations and application support workflows, enabling web operations, digital teams, and incident response processes to use New Relic APM telemetry for troubleshooting, capacity awareness, and ongoing application performance governance.
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IU Health University Hospital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IU Health University Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IU Health University Hospital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at IU Health University Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IU Health University Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||