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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Ivan Smith Furniture Tech Stack and Enterprise Applications

Ivan Smith Furniture Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Ivan Smith Furniture implemented Microsoft 365 to support Collaboration across the company. The deployment was provisioned for approximately 700 employees and is also observable on the company website, indicating active cloud-hosted Microsoft 365 services for corporate communications and public-facing integrations. The Microsoft 365 implementation centers on core Collaboration capabilities including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document collaboration, OneDrive for personal file storage, and Office desktop and web applications for productivity. Configuration and rollout emphasized centralized cloud identity and access management, role-based provisioning, and phased user onboarding to align collaboration workflows with retail business functions such as sales operations and corporate administration. The implementation uses SharePoint sites and Teams channels to structure departmental content and cross-functional coordination while OneDrive synchronization supports distributed staff access to documents.
Collaboration Collaboration 2018 2018
Ivan Smith Furniture CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Comm100 Network Corporation Legacy Comm100 Customer Engagement CRM n/a 2019 2019
In 2019 Ivan Smith Furniture implemented Comm100 on its website. The deployment uses Comm100 as a Customer Engagement application to centralize web chat and digital customer interactions for online shoppers and service agents. The Comm100 implementation is focused on customer facing web chat capabilities, including a persistent chat widget, live agent sessions, canned responses and chatbot driven first touch. Configuration emphasizes session routing to customer service and ecommerce teams, visitor monitoring and session transfer workflows to support order inquiries and product support. Administrative controls and role based access were configured for agents and supervisors to manage conversations, transcripts and chat histories. Operational scope is the ivansmith.com website, where Comm100 handles inbound chat traffic and supports ticket creation for follow up. Governance covers agent workflow definitions, chat handling protocols and phased rollouts across customer service shifts to ensure continuous coverage. Comm100 serves as the primary Customer Engagement surface on the website, streamlining digital interactions between customers and Ivan Smith Furniture service teams.
Customer Engagement CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Ivan Smith Furniture IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2016 2016
In 2016, Ivan Smith Furniture implemented GoDaddy for Application Hosting and Computing Services to host its customer-facing website and e-commerce storefront. The GoDaddy deployment functions as the primary web hosting and domain management layer for Ivan Smith Furniture, providing infrastructure for public site content and online product catalogs. The implementation leverages GoDaddy web hosting capabilities typical of Application Hosting and Computing Services, including domain name system management and hosted site serving, aligned with retail website operations. Deployment architecture is anchored on a hosted provider model supporting the company website and online sales channels, with operational scope focused on customer-facing digital storefronts rather than internal ERP or HR systems.
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2004 2004
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Ivan Smith Furniture

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ivan Smith Furniture Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ivan Smith Furniture IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ivan Smith Furniture digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ivan Smith Furniture Technographics
Ivan Smith Furniture is a Retail organization based in United States, with around 700 employees and annual revenues of $150.0 million.
Ivan Smith Furniture operates a diverse technology stack with applications such as Microsoft 365, Comm100 and GoDaddy, covering areas like Collaboration, Customer Engagement and Application Hosting and Computing Services.
Ivan Smith Furniture has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Comm100 Network Corporation and GoDaddy.
Ivan Smith Furniture recently adopted applications including Microsoft 365 in 2021, Marigold Emma Email in 2021 and Amazon EC2 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ivan Smith Furniture’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ivan Smith Furniture’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ivan Smith Furniture technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.