AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Izgaz Turkey Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infoset Legacy Infoset Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Izgaz Turkey deployed Infoset Chatbot to improve customer support accessibility and responsiveness across call center and web channels in Turkey. The Infoset Chatbot deployment used Infoset's platform and live-chat capabilities to support customer service workflows, routing inbound queries from the web chat widget and call center touchpoints into conversational handling and agent escalation. This placed Infoset Chatbot squarely within Izgaz Turkey's customer service function and aligned the project with Chatbots and Conversational AI use cases for conversational routing, self-service, and assisted service. Modules and configuration are inferred from vendor documentation and testimonials, indicating use of a web chat widget, automated conversational flows, and live agent takeover to manage customer inquiries and account support across the companys service channels. Integrations linked the Infoset Chatbot platform to call center workflows and the customer-facing web channel, enabling conversational handoffs between automated bot flows and live agents. Vendor testimonials credited increased service levels after the deployment, and governance for the rollout appears focused on customer service operations with phased activation across web and call center channels.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Progress Software Legacy Progress Sitefinity Content Management Content Management n/a 2016 2016
Web Content Management Content Management 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2022 2022
Tag Management CRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Izgaz Turkey

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Izgaz Turkey Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Izgaz Turkey IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Izgaz Turkey digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Izgaz Turkey Technographics
Izgaz Turkey is a Utilities organization based in Turkey, with around 200 employees and annual revenues of $50.0 million.
Izgaz Turkey operates a diverse technology stack with applications such as Infoset Chatbot, Microsoft 365 and Progress Sitefinity, covering areas like Chatbots and Conversational AI, Collaboration and Content Management.
Izgaz Turkey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infoset, Microsoft and Progress Software.
Izgaz Turkey recently adopted applications including jsDelivr CDN in 2024, Google Hosted Libraries in 2024 and Fortinet FortiCloud in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Izgaz Turkey’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Izgaz Turkey’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Izgaz Turkey technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.