Jackson College Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Jackson College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Jackson College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jackson College has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Canvas LMS for Learning and Development in 2023, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jackson College is running and its propensity to invest more and deepen its relationship with Intuit , Instructure , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jackson College revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jackson College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2008 | 2008 |
In 2008, Jackson College implemented Intuit Quickbooks Enterprise. The deployment centralized core accounting and financial management using Intuit Quickbooks Enterprise in the ERP Financial category, positioning the application as the primary system for institutional finance functions.
The implementation focused on standard ERP Financial modules typical for the product, including general ledger, accounts payable, accounts receivable, fixed asset tracking, and financial reporting and budgeting capabilities. Configuration work emphasized a unified chart of accounts, multi-user role provisioning, and report templates tailored to higher education finance needs, while retaining category-aligned workflows for month end close and audit trail retention.
Architecture for the deployment followed a server-based, multi-user model common to the time, with networked client access for the college finance and accounting teams. Integrations were aligned to standard ERP Financial patterns, enabling bank feed reconciliation, payroll system handoffs, procurement invoice processing, and data exchange with campus administrative systems. Governance centered on finance-led control of access rights, approval workflows, and accounting policy enforcement to support operational accounting across Jackson College.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instructure | Legacy | Canvas LMS | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023 Jackson College deployed Canvas LMS as its primary Learning and Development application. The institution surfaces Canvas LMS directly on the Jackson College website to deliver course content and provide web based access to course shells and public course listings.
The Canvas LMS implementation focuses on core learning management capabilities, including course management, content hosting, assessment and gradebook workflows, role based access for faculty and students, and enrollment provisioning. Configurations emphasize faculty course creation and content organization, with course shells and resource pages published through the website interface.
Deployment follows a cloud hosted SaaS model provided by Instructure, with the website acting as the front end for student and public access. Operational coverage spans academic departments and continuing education programs, and administrative users manage course provisioning, user roles, and reporting within Canvas LMS.
Governance and rollout included staged faculty onboarding and training, establishment of course provisioning policies, and defined content ownership and approval workflows to support ongoing course lifecycle management. Documentation and training were positioned to drive consistent use of Canvas LMS across instructional teams.
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Learning and Development | HCM |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Jackson College implemented LiveChat on its public website to provide real-time conversational engagement, placing LiveChat within the Chatbots and Conversational AI category. The LiveChat application is deployed as an embedded web chat widget across jccmi.edu, instrumenting the college website for synchronous visitor conversations and visible on public facing pages used by prospective and current students.
Deployment is implemented as a cloud-hosted LiveChat widget with administration performed through the vendor management console, leveraging standard Chatbots and Conversational AI functionality such as the agent console, chat routing, canned responses, and transcript logging. Operational scope is centered on the college's public website, with workflows configured for web-based inbound chats and agent handling through the LiveChat interface; no external system integrations were specified in the available source.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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