Jackson Health System
1611 NW 12th Ave,
Miami, 33136, FL,
United States
Miami, 33136, FL,
United States
1 888-605-0588
Healthcare
Jackson Health System Technographics
Jackson Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jackson Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Jackson Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jackson Health System has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2018, EPIC EHR for Electronic Health Record in 2025, Axiom EPM Financial Close and Consolidation for Financial Consolidation and Close in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jackson Health System is running and its propensity to invest more and deepen its relationship with Phenom , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jackson Health System revenues, which have grown to $2.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jackson Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jackson Health System Tech Stack and Enterprise Applications
Jackson Health System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Jackson Health System deployed Phenom Talent CRM as its Candidate Relationship Management platform. The implementation incorporated Phenom People components on Jackson Healths external careers site to capture candidate interactions and drive ongoing engagement through career site touchpoints. Phenom Talent CRM is positioned to centralize candidate profiles, nurture pipelines, and recruitment marketing orchestration for the health system.
Configuration emphasized Candidate Relationship Management capabilities including candidate profiling, talent pipeline segmentation, CRM-driven outreach and automated nurture workflows consistent with enterprise recruiting use cases. The deployment was integrated directly with the public jobs portal to surface personalized career site content and to ingest candidate leads into the CRM, and operational ownership was assigned to Talent Acquisition and HR recruiting teams. Governance focused on standardizing recruitment marketing workflows and role-based access to campaign and candidate data, aligning website capture with internal recruiting processes.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2015 | 2015 |
|
|
|
|
|
Time and Attendance | HCM |
|
2008 | 2008 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2008 | 2008 |
|
|
|
|
|
Workforce Management | HCM |
|
2008 | 2008 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2008 | 2008 |
|
Jackson Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Oracle Health EHR | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Jackson Health System implemented EPIC EHR, replacing Oracle Health EHR and engaging Epic Systems for a consolidated Electronic Health Record platform. The deployment targeted Jackson Health System in Miami, a large U.S. health system with approximately 13,000 employees, and aligns with a broader 2025 wave in which 28 U.S. health systems announced moves to Epic.
The EPIC EHR implementation encompassed core Electronic Health Record functional domains, including clinical documentation, computerized provider order entry, medication administration workflows, scheduling and registration, ambulatory care modules, patient portal capabilities, and revenue cycle configuration for charge capture. Configuration work focused on clinical content build, order sets, clinical decision support rule authoring, and role based access to attest to standard EHR governance practices.
Architecturally the Epic Systems deployment was structured around a centralized Epic instance to unify inpatient and outpatient records, with interoperability interfaces to laboratory and radiology systems, ADT feeds, and health information exchange endpoints. The program included migration of patient and clinical data from Oracle Health EHR into EPIC EHR and the establishment of HL7 and FHIR based interfaces to support ongoing data flows and clinical interoperability.
Program governance instituted clinical informatics leadership, physician champions, and cross functional teams responsible for build, testing, training, and go live support. Rollout approached followed a phased facility and service line schedule with targeted clinician training, operational playbooks, and a formal change control process for ongoing configuration and clinical content management.
Jackson Health System’s move to EPIC EHR in 2025 mirrors a wider market shift toward Epic Systems among U.S. health systems, underscoring consolidation trends within the Electronic Health Record category.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2007 | 2007 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2007 | 2007 |
|
|
|
|
|
Pharmacy Management | ERP Services and Operations |
|
2007 | 2007 |
|
Jackson Health System EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Axiom EPM | Legacy | Axiom EPM Financial Close and Consolidation | Financial Consolidation and Close | EPM | n/a | 2018 | 2018 |
In 2018, Jackson Health System implemented Axiom EPM Financial Close and Consolidation to formalize consolidation, close, budgeting and reporting workflows within its finance organization. The deployment addressed Financial Consolidation and Close use cases by centralizing consolidated financial reporting, sequencing financial close activities, and enabling ad hoc analysis for management reporting.
Axiom EPM Financial Close and Consolidation was configured to support consolidation and close capabilities alongside budgeting workflows and ad hoc reporting. The deployment incorporated cost accounting principles to produce detailed cost information and configured report-level calculations so that budget and financial reports could be produced from a governed metadata set.
Operational inputs included spreadsheets and databases that continued to be used to develop budgets and source financial reports, while Axiom EPM served as the centralized platform for compiling and distributing those outputs. The implementation supported finance, budgeting and management reporting functions, with daily use of Axiom EPM for navigating ad hoc reports and compiling annual budget elements.
Governance activity included a metadata dictionary project in which all reports in the reporting database were reviewed and calculations were defined, establishing standardized definitions and report governance. Users participated in financial analysis, management projects and ad hoc reporting workflows that were embedded into the Axiom EPM Financial Close and Consolidation environment.
|
Jackson Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
Jackson Health System Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2021 | 2022 |
|
Jackson Health System Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2019 | 2019 |
|
Jackson Health System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
Jackson Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Jackson Health System
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
IT Project Director / JHS/EHR Program Director | Director | HR | |
|
|
|
EVP CFO | CXO | Finance | |
|
|
|
Director of Finance, Revenue Cycle | Director | Finance | |
|
|
|
Vice-President & Chief Information Officer | CXO | IT | |
|
|
|
Director of Finance Adm, JMH | Director | Finance | |
|
|
|
EVP and COO | VP | Finance | |
|
|
|
Procurement Director | Director | Procurement | |
|
|
|
Director of Strategic Sourcing ERP Systems & Value Engineering | Director | Procurement | |
|
|
|
Associate Administrator Supply Chain Management | Manager | Supply Chain | |
|
|
|
HR Director | Director | HR | |
|
|
|
COO | CXO | Finance | |
|
|
|
Executive Vice President & Chief Human Resources Officer | CXO | HR | |
|
|
|
AVP of Administration | VP | Operations | |
|
|
|
Vice President, Human Resource Capital Management | VP | HR | |
|
|
|
Senior Talent Acquisition Business Partner | Manager | HR | |
|
|
|
Vice President Information Services | VP | IT | |
|
|
|
Associate VP of Business Systems, Information Technology | VP | IT | |
|
Apps Being Evaluated by Jackson Health System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jackson Health System IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jackson Health System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jackson Health System Technographics
Jackson Health System is a Healthcare organization based in United States,
with around 15000 employees and annual revenues of $2.80 billion.
Jackson Health System operates a diverse technology stack with applications such as
Phenom Talent CRM, EPIC EHR and Axiom EPM Financial Close and Consolidation,
covering areas like Candidate Relationship Management, Electronic Health Record and Financial Consolidation and Close.
Jackson Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Phenom, Epic Systems and Axiom EPM.
Jackson Health System recently adopted applications including
EPIC EHR in 2025, Bubble Platform in 2022 and RSMeans Data Online Data Insights in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jackson Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jackson Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jackson Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.