Miami, 33136, FL,
United States
Jackson Health System Technographics
Jackson Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jackson Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Jackson Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jackson Health System has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2018, EPIC EHR for Electronic Health Record in 2025, RSMeans Data Online Data Insights for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jackson Health System is running and its propensity to invest more and deepen its relationship with Phenom , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jackson Health System revenues, which have grown to $1.47 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jackson Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jackson Health System Tech Stack and Enterprise Applications
Jackson Health System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Jackson Health System deployed Phenom Talent CRM as its Candidate Relationship Management platform. The implementation incorporated Phenom People components on Jackson Healths external careers site to capture candidate interactions and drive ongoing engagement through career site touchpoints. Phenom Talent CRM is positioned to centralize candidate profiles, nurture pipelines, and recruitment marketing orchestration for the health system.
Configuration emphasized Candidate Relationship Management capabilities including candidate profiling, talent pipeline segmentation, CRM-driven outreach and automated nurture workflows consistent with enterprise recruiting use cases. The deployment was integrated directly with the public jobs portal to surface personalized career site content and to ingest candidate leads into the CRM, and operational ownership was assigned to Talent Acquisition and HR recruiting teams. Governance focused on standardizing recruitment marketing workflows and role-based access to campaign and candidate data, aligning website capture with internal recruiting processes.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Workforce Analytics | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2008 | 2008 |
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Workforce Scheduling | HCM |
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2008 | 2008 |
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Jackson Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Oracle Health EHR | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Jackson Health System implemented EPIC EHR, replacing Oracle Health EHR and engaging Epic Systems for a consolidated Electronic Health Record platform. The deployment targeted Jackson Health System in Miami, a large U.S. health system with approximately 13,000 employees, and aligns with a broader 2025 wave in which 28 U.S. health systems announced moves to Epic.
The EPIC EHR implementation encompassed core Electronic Health Record functional domains, including clinical documentation, computerized provider order entry, medication administration workflows, scheduling and registration, ambulatory care modules, patient portal capabilities, and revenue cycle configuration for charge capture. Configuration work focused on clinical content build, order sets, clinical decision support rule authoring, and role based access to attest to standard EHR governance practices.
Architecturally the Epic Systems deployment was structured around a centralized Epic instance to unify inpatient and outpatient records, with interoperability interfaces to laboratory and radiology systems, ADT feeds, and health information exchange endpoints. The program included migration of patient and clinical data from Oracle Health EHR into EPIC EHR and the establishment of HL7 and FHIR based interfaces to support ongoing data flows and clinical interoperability.
Program governance instituted clinical informatics leadership, physician champions, and cross functional teams responsible for build, testing, training, and go live support. Rollout approached followed a phased facility and service line schedule with targeted clinician training, operational playbooks, and a formal change control process for ongoing configuration and clinical content management.
Jackson Health System’s move to EPIC EHR in 2025 mirrors a wider market shift toward Epic Systems among U.S. health systems, underscoring consolidation trends within the Electronic Health Record category.
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Electronic Health Record | ERP Services and Operations |
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2007 | 2007 |
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Healthcare ERP | ERP Services and Operations |
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2007 | 2007 |
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Pharmacy Management | ERP Services and Operations |
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2007 | 2007 |
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Jackson Health System Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RSMeans Data Online | Legacy | RSMeans Data Online Data Insights | Analytics and BI | Analytics and BI | n/a | 2021 | 2022 |
In 2021, Jackson Health System implemented RSMeans Data Online Data Insights to support facilities and capital project delivery for the Ira C. Clark Diagnostic Treatment Center lobby and cafeteria renovation in Miami, United States. RSMeans Data Online Data Insights in the Analytics and BI category was used alongside Gordian’s Job Order Contracting program to accelerate procurement and manage project cost data.
The implementation concentrated on centralized cost data access, unit price reference and cost estimating workflows, and configurable reporting for capital program oversight. Configuration emphasis included estimate generation, schedule of values alignment, change event visibility, and analytics dashboards for facilities and project management teams.
Operationally the solution was embedded into procurement and project delivery workflows under the Job Order Contracting model, supporting project managers, procurement staff, finance stakeholders responsible for bond-funded oversight, and small business program administrators. Integrations focused on feeding consistent unit price and estimate data into procurement decision processes and reporting pipelines used by capital projects.
Governance and process adjustments aligned reporting cadence and oversight controls to bond funding requirements and Job Order Contracting procurement rules. According to Gordian case materials the combined use of Gordian’s program and RSMeans Data Online Data Insights delivered faster project delivery, improved reporting for bond-funded oversight, and strong small-business participation.
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Jackson Health System Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Jackson Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Jackson Health System EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Jackson Health System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Jackson Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jackson Health System
Apps Being Evaluated by Jackson Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||