Liverpool, L2 3YL,
United Kingdom
Jackson Lees Group Ltd. Technographics
Jackson Lees Group Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jackson Lees Group Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 280 Jackson Lees Group Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jackson Lees Group Ltd. has purchased the following applications: Workplace by Facebook for Collaboration in 2020, Hotjar for Customer Experience in 2017, Amazon SES for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jackson Lees Group Ltd. is running and its propensity to invest more and deepen its relationship with Facebook , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jackson Lees Group Ltd. revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jackson Lees Group Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jackson Lees Group Ltd. Tech Stack and Enterprise Applications
Jackson Lees Group Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Jackson Lees Group Ltd. implemented Workplace by Facebook as a Collaboration application and embedded Workplace by Facebook on their website. The deployment centralized internal communications across the professional services firm, leveraging group workspaces, a news feed, real time messaging, and file sharing capabilities to support client teams and back office functions. The website embedding surfaces organisational news and provides a direct access point for staff engagement and external stakeholder visibility.
Configuration emphasized role based access controls, group governance, and content moderation to align collaboration governance with HR and operations processes. Standardized workflows include announcement channels, project groups, and curated knowledge repositories to organize firm knowledge and streamline internal information flow. Jackson Lees Group Ltd. Workplace by Facebook Collaboration is positioned as the primary internal communications and employee engagement layer for the organisation.
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Collaboration | Collaboration |
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2021 | 2021 |
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Jackson Lees Group Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Jackson Lees Group Ltd. implemented Hotjar on its public website to capture qualitative and behavioral user data for Customer Experience. Hotjar was embedded via the site tracking snippet to instrument page-level interactions and collect session recordings and heatmap data typical of Customer Experience tools. The implementation places Hotjar as the Customer Experience application supporting analysis of on-site navigation and user feedback, and links the application directly to digital marketing and UX decisioning at Jackson Lees Group Ltd.
Configuration included heatmaps, session replay, and on-site feedback surveys to support digital marketing and user experience workflows, with instrumentation focused on client-facing content and key conversion paths. Operational use centered on web, marketing, and UX activities, where teams used Hotjar to analyze interaction patterns and prioritize usability improvements. Governance relied on site-level tracking configuration and Hotjar widget settings to control data capture and feedback collection, aligning the application with Jackson Lees Group Ltd. business functions for customer experience and digital engagement.
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Marketing Automation | CRM |
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2020 | 2020 |
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Jackson Lees Group Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, Jackson Lees Group Ltd deployed Amazon SES for Transactional Email to power transactional messaging on its customer-facing website. The implementation uses Amazon Web Services infrastructure and leverages Amazon Simple Email Service known as Amazon SES for programmatic email delivery from the site, establishing SMTP and API based sending endpoints for order confirmations, client notifications, and operational alerts.
The configuration focuses on Transactional Email capabilities including domain authentication, DKIM signing, template-based message composition, and standard bounce and complaint handling workflows. Integration is explicitly with the company website and covers client communications and operational notification flows, with governance implemented through domain verification and suppression list management to control deliverability and compliance across the firm.
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Jackson Lees Group Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Jackson Lees Group Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Jackson Lees Group Ltd.
Apps Being Evaluated by Jackson Lees Group Ltd. Executives
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