Karnataka, 560069,
India
Jain University Technographics
Jain University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jain University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Jain University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jain University has purchased the following applications: Moodle LMS for Learning and Development in 2020, TCS iON Digital Campus for Education ERP in 2020, JivoChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jain University is running and its propensity to invest more and deepen its relationship with Moodle , Tata Consultancy Services , JivoChat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jain University revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jain University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jain University Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Jain University deployed Moodle LMS as its Learning and Development platform on its website. The Moodle LMS implementation was provisioned on the university site to support course delivery, learner enrollment, and administrative learning workflows for students and faculty in India.
The implementation emphasized core Learning and Development capabilities, including course management, assessment and grading workflows, discussion forums, resource and content management, and SCORM content support. Configuration work centered on role based access for instructors and learners, course templates for repeatable program delivery, and centralized content repositories to support academic programs and internal training.
The deployment is hosted on the Jain University website and operated by university IT and academic technology teams, providing a single site catalog and multi course enrollment model. The architecture aligns with typical Moodle LMS web server and database topology, supporting catalog navigation, user provisioning, and site wide administration for academic and administrative use cases.
Governance for the Moodle LMS implementation established centralized LMS administration, course creation and approval workflows, and faculty onboarding processes to manage content publishing and enrollment management. The narrative positions Jain University Moodle LMS Learning and Development as the institutional platform for academic course delivery and faculty professional development.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS iON Digital Campus | Education ERP | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Jain University implemented TCS iON Digital Campus, deploying the TCS iON Digital Campus application as its core Education ERP. The deployment is delivered by Tata Consultancy Services and is aimed at consolidating institutional administrative and academic workflows under a single Education ERP platform.
The implementation scope included modules demonstration and initialization, with module experts conducting detailed process discovery to map institutional procedures and identify gaps. Teams prepared a formal customization document and submitted it for institutional approval, establishing a requirements to configuration traceability for each functional area.
During testing the program tracked change requests and operational defects, with explicit activities to identify needed changes, rectify issues arising from usage, and assist end users with problems. The implementation engineer role documented in April 2021 to Present supported final data validation, end-user training, and validated that each module is fully functional and manageable prior to go-live.
Post-go-live support and governance were organized through a ticketing system, with tickets triaged and resolved according to high, medium, low severity levels, and a structured handoff to institutional teams for ongoing operations. The project therefore impacts academic operations, administrative services, and student lifecycle processes, while governance relied on customization approvals, staged testing, and formal training before modules were activated.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Jain University implemented JivoChat on its public website. Jain University adopted JivoChat as a Chatbots and Conversational AI solution to provide real-time engagement for prospective students and site visitors, framing the application as the primary conversational interface for web-based inquiries.
Deployment is implemented as an embedded website chat widget and leverages Chatbots and Conversational AI functionality such as live agent messaging, canned responses, session transcripts, and automated greeting workflows. The implementation supports admissions inquiries and student services interactions and is operated by the university web communications and admissions teams, with configuration focused on form capture, automated routing to human agents, and transcript retention for follow up. JivoChat appears in the site source as the front-line conversational layer for website engagement, establishing the relationship Jain University JivoChat Chatbots and Conversational AI for web customer engagement.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Jain University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jain University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||