Jaipur Living
1800 Cherokee Parkway,
Acworth, 30102, GA,
United States
Acworth, 30102, GA,
United States
1 888-676-7330
Manufacturing
Jaipur Living Technographics
Jaipur Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jaipur Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 766 Jaipur Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jaipur Living has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2020, LiveChat for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jaipur Living is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jaipur Living revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jaipur Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jaipur Living Tech Stack and Enterprise Applications
Jaipur Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Jaipur Living migrated from Microsoft Dynamics NAV to Microsoft Dynamics 365 Business Central as its core ERP to support a consolidated manufacturing and distribution footprint during a facilities expansion. The implementation positioned Microsoft Dynamics 365 Business Central as the transactional system of record under the ERP Financial category to centralize inventory, sales order processing, and shipping data.
The deployment integrated Lanham solutions directly inside Microsoft Dynamics 365 Business Central, including Lanham E-Ship for high-volume packing and shipping, ACE Warehousing for warehouse automation, and Lanham E-Receive for receiving workflows. Configuration emphasized barcode-driven receiving and putaway, handheld scanning hardware from Barcom Inc., and wave pick orchestration to automate routine warehouse tasks and reduce manual data entry. The solution set supported functional capabilities typical of ERP Financial systems, including inventory ledger updates, order fulfilment sequencing, and capture of SKU and size data into the ERP.
Integrations were implemented so that Lanham E-Receive and E-Ship write transactional data into Business Central in real-time, enabling instant visibility into inventory levels, sales orders, customer records, and shipping status. Operational coverage focused on the merged warehouse and office site, with warehouse teams scanning between 1,000 to 2,000 rugs per container to verify incoming product accuracy against container manifests. The warehouse manager used Lanham Outbound Warehouse Request to schedule picks by priority criteria such as carrier pickup and customer priority.
Process governance shifted from paper-intensive shipping and receiving to barcode-driven workflows, with standardized scanning procedures and ERP-based logging to eliminate next-day reconciliation of inventory. Workflow planning and wave picking were embedded in the ERP-driven warehouse orchestration, changing day-to-day operational sequencing and reducing reliance on manual paperwork. The rollout enabled the business to add complementary Lanham modules like Demand Planning and Lanham EDI as volume grew, while keeping data consolidated in Business Central.
Explicit results documented by the implementation include receiving cycle times reduced from three days to fewer than two hours, shipping accuracy approaching 100 percent, and immediate availability of shipping and receiving information inside Microsoft Dynamics 365 Business Central. These outcomes improved the speed of putaway and order fulfilment, with all inventory and shipping events logged in the ERP Financial system in real-time.
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Jaipur Living AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Jaipur Living implemented LiveChat as a Chatbots and Conversational AI solution on its public website. The LiveChat deployment provides a browser-based chat widget and an agent console to manage real-time customer engagement, visitor messaging, and lead capture directly from the site.
The implementation supports customer service and online sales inquiry workflows, leveraging Chatbots and Conversational AI capabilities such as automated greetings, canned responses, chat transcript capture, and routing to live agents. Operational coverage is centered on web-based engagement across Jaipur Living's site, with configuration oriented toward agent workflow orchestration and conversation logging for operational visibility.
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Jaipur Living Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Jaipur Living implemented Zoom from Zoom Video Communications as an Audio Video and Web Conferencing solution. The deployment focuses on web based conferencing to support internal collaboration and external customer engagements, and Zoom is embedded on the company website to surface virtual meeting access for customers and partners.
The implementation uses core Audio Video and Web Conferencing capabilities including scheduled meetings, ad hoc video calls, screen sharing, and web join flows to support remote product demonstrations and cross functional team meetings. Configuration centered on account provisioning, meeting security settings, and user profile standardization to align conferencing behavior across the organization of roughly 766 employees.
Operational coverage prioritizes United States corporate operations and customer touchpoints delivered through the public website where Zoom meeting access is presented for virtual appointments and support interactions. Governance activity emphasized centralized account management and uniform meeting policies to bring conferencing into existing communications and scheduling workflows.
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Collaboration | Collaboration |
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2016 | 2016 |
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Jaipur Living eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2019 | 2019 |
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Jaipur Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Jaipur Living ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Jaipur Living PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Jaipur Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Jaipur Living CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jaipur Living
| First Name | Last Name | Title | Function | Department | Phone | |
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Accounting Controller | Director | Finance | |
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Staff Accountant | Manager | Finance | |
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Accounts Receivables Manager | Manager | Finance | |
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Chief Operating Officer | CXO | Operations | |
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President, CEO | CXO | Operations | |
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Director of Change Management, Finance and Operations | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Vice President of National Accounts | VP | Sales | |
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Director Supply Chain and Inventory Planning | Director | Supply Chain | |
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Apps Being Evaluated by Jaipur Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jaipur Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jaipur Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jaipur Living Technographics
Jaipur Living is a Manufacturing organization based in United States,
with around 766 employees and annual revenues of $170.0 million.
Jaipur Living operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, LiveChat and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Jaipur Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LiveChat, Inc. and Zoom Video Communications.
Jaipur Living recently adopted applications including
LiveChat in 2021, Salesforce Sales Cloud in 2021 and Pathwire Mailgun in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jaipur Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jaipur Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jaipur Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.