Jamba
5620 Glenridge Drive NE,
Sandy Springs, 30342, GA,
United States
Sandy Springs, 30342, GA,
United States
1 404-255-3250
Leisure and Hospitality
Jamba Technographics
Jamba Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jamba and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Jamba employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jamba has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2022, Zoom for Audio Video and Web Conferencing in 2020, Sitecore CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jamba is running and its propensity to invest more and deepen its relationship with Workday , Workstream , 7shifts or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jamba revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jamba intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jamba Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2022 | 2022 |
In 2022, Jamba deployed the Paradox Olivia Chatbot on its careers site, instrumenting ParadoxAI conversational flows under the Paradox Olivia Chatbot name to support recruiting activity. The implementation is categorized as Recruiting Chatbot and is embedded on the public careers experience to engage candidates and automate early-stage talent interactions.
The Paradox Olivia Chatbot implementation focuses on conversational candidate engagement, automated pre screening, FAQ handling, and candidate data capture to feed talent acquisition workflows. Configuration centered on scripted conversational flows, conditional routing based on candidate responses, and resume or contact capture to create structured candidate records for recruiter review.
Operational coverage is centered on recruitment and talent acquisition channels exposed via careers.jamba.com, with the recruiting function as the system owner and hiring managers as primary internal consumers. Governance included configuration controls for conversational tone and content, staged rollout on the careers site, and procedures for recruiter handoff when the chatbot escalates candidates to human review.
Monitoring and iterative tuning were part of the implementation approach, leveraging in product analytics and conversational logs to refine scripts and candidate routing. The Paradox Olivia Chatbot deployment positioned Jamba to centralize candidate engagement on its careers web channel while maintaining HR led governance for workflows that transition from automated screening to recruiter driven hiring processes.
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Recruiting | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Jamba implemented Zoom from Zoom Video Communications as its Audio Video and Web Conferencing platform. The implementation is surfaced on the corporate website, embedding Zoom conferencing functionality to enable browser-based audio and video sessions for external site visitors and for web access to scheduled meetings.
Zoom provides core Audio Video and Web Conferencing capabilities including real-time video meetings, audio conferencing, screen sharing, and browser join, matching typical category workflows for synchronous collaboration. Operational control is exercised through Zoom account administration and website integration settings, enabling centralized meeting management and access controls while extending conferencing into the public web experience.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Jamba implemented Sitecore CMS as its Web Content Management platform for the corporate public website. The Sitecore CMS deployment serves as the primary content platform for the brand site and mobile channels, centralizing page management, campaign pages, and responsive content delivery for Jamba's digital presence.
Configuration emphasized standard Web Content Management capabilities, including structured content authoring, template driven page composition, staged publishing workflows, and media asset management to support consistent site experiences. Operational scope covered corporate marketing and web operations teams, and governance moved toward centralized editorial controls and formalized publishing processes to align content production with marketing workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jamba
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Jamba Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jamba IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jamba digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jamba Technographics
Jamba is a Leisure and Hospitality organization based in United States,
with around 1200 employees and annual revenues of $800.0 million.
Jamba operates a diverse technology stack with applications such as
Paradox Olivia Chatbot, Zoom and Sitecore CMS,
covering areas like Recruiting Chatbot, Audio Video and Web Conferencing and Web Content Management.
Jamba has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Zoom Video Communications and Sitecore.
Jamba recently adopted applications including
7shifts Task Management in 2024, Paradox Olivia Chatbot in 2022 and AdRoll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jamba’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jamba’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jamba technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.