Jannah Group
Mina Street, Tourist Club Area,
Abu Dhabi, x,
United Arab Emirates
Abu Dhabi, x,
United Arab Emirates
971 2 201 6 222
Leisure and Hospitality
Jannah Group Technographics
Jannah Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jannah Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 290 Jannah Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jannah Group has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Microsoft 365 for Collaboration in 2019, TrustYou for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jannah Group is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , TrustYou or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jannah Group revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jannah Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jannah Group Tech Stack and Enterprise Applications
Jannah Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Jannah Group implemented Infor SunSystems as its core ERP Financial application. Infor SunSystems was configured to deliver integrated financial, purchasing, sales and inventory management aligned to the hospitality group’s requirements, supporting accounting, payables, receivables, procurement and inventory control workflows. The deployment was paired with a parallel initiative to adopt MICROS OPERA, leveraging the OPERA PMS and CRS series for guest-centric property management and central reservations.
Infor SunSystems was integrated with the MICROS OPERA environment to synchronize sales and reservation processes between property-level operations and central finance, creating a unified transactional flow from guest touchpoint to post-departure. The combined architecture links property management, central reservations and financial ledgers to manage relationships across Jannah Group hotels and resorts, enabling consolidated transactional traceability across sales, purchasing and inventory life cycles. Infor SunSystems provides the financial management innovation and flexibility cited by the group, supporting the hotel group’s growing financial needs and evolving operational requirements.
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Jannah Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Jannah Group deployed Microsoft 365 as its Collaboration platform. The deployment is observable through Microsoft 365 artifacts referenced on the Jannah Group website and serves to support internal collaboration and corporate communications across its United Arab Emirates operations and 290 employees. Jannah Group Microsoft 365 Collaboration supports business functions including corporate, operations, and guest services by providing unified messaging and document sharing capabilities.
Microsoft 365 delivers category-aligned capabilities such as cloud email, file storage and synchronization, team chat and meetings, and SharePoint-based content management, which align with the Collaboration category. The implementation centers on standard collaboration workflows including document lifecycle, shared calendars, and cross-departmental communication, with governance and operational controls focused on identity and access management, mailbox policies, and content governance consistent with Microsoft 365 deployments. Public site indicators confirm the presence of Microsoft 365 assets on the corporate site, linking the application to web-facing assets and internal collaboration tooling.
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Jannah Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TrustYou | Legacy | TrustYou | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Jannah Group implemented TrustYou as its Customer Experience application and deployed TrustYou on the corporate website for guest feedback capture and on-site ratings display. The implementation is anchored at Jannah Group headquarters in the United Arab Emirates and is positioned to support hotel-level guest sentiment visibility across the brand.
The deployment uses TrustYou capabilities typical of the Customer Experience category, including review aggregation, guest feedback collection, reputation management, and dashboard analytics. Configuration emphasizes on-site widgets and feedback workflows to surface scores and comments directly on the Jannah Hotels website, while centralized reporting provides aggregated sentiment data in TrustYou’s analytics interface.
Operational coverage spans digital touchpoints on the corporate website and extends to functions that manage guest experience, marketing communications, and operations. Governance elements focus on configuring website widgets, establishing feedback handling workflows, and routing consolidated sentiment reports to teams responsible for reputation and guest relationship management.
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Jannah Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jannah Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Area IT Manager | Manager | IT | |
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Head of Accounts Receivable and Payable | Director | Finance | |
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IT Executive | CXO | IT | |
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Apps Being Evaluated by Jannah Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jannah Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jannah Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jannah Group Technographics
Jannah Group is a Leisure and Hospitality organization based in United Arab Emirates,
with around 290 employees and annual revenues of $20.0 million.
Jannah Group operates a diverse technology stack with applications such as
Infor SunSystems, Microsoft 365 and TrustYou,
covering areas like ERP Financial, Collaboration and Customer Experience.
Jannah Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and TrustYou.
Jannah Group recently adopted applications including
Google Cloud Platform (GCP) in 2021, Microsoft 365 in 2019 and TrustYou in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jannah Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jannah Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jannah Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.