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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

J&B Medical Supply
Location
50496 West Pontiac Trail,
Wixom, 48393, MI,
United States
Website
https://www.jandbmedical.com/
Phone
1 800-737-0045
Artw industry
Healthcare
Employee
Revenue

J&B Medical Supply Technographics

J&B Medical Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by J&B Medical Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 J&B Medical Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that J&B Medical Supply has purchased the following applications: SmartActions AI Brain for Natural Language Processing in 2017, GoDaddy Webmail for Collaboration in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems J&B Medical Supply is running and its propensity to invest more and deepen its relationship with SmartAction , GoDaddy , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing J&B Medical Supply revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J&B Medical Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

J&B Medical Supply Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SmartAction Legacy SmartActions AI Brain Natural Language Processing AI-Powered Application n/a 2017 2018
In 2017, J&B Medical Supply deployed SmartActions AI Brain to automate repetitive contact center conversations. SmartActions AI Brain is a Natural Language Processing application implemented to handle front end patient authentication, repetitive inbound interactions such as checking on an order with live agent failover, and complex outbound workflows for reordering supplies and managing collections. The implementation targeted the companys contact center and patient services functions, shifting routine voice work into conversational automation while retaining human oversight for escalations. Configuration focused on conversational intent recognition, authentication slot capture, and scripted outbound dialog orchestration. Rollout proceeded in phases, beginning with patient authentication at the start of every call, expanding to automated order status checks with live agent failover, and extending to outbound reorder and collections calls. Operational coverage included inbound and outbound voice channels and a handoff mechanism to live agents for complex cases, aligning automation rules with existing contact center workflows. Governance emphasized conversation scripting, failover policies, and staged activation of call types to manage operational risk and preserve agent control. As implemented J&B Medical Supply is automating 75,000 conversations that used to be handled by live agents.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2020 2020
In 2020, J&B Medical Supply implemented GoDaddy Webmail as its primary corporate email solution. GoDaddy Webmail is deployed as a Collaboration application on the company domain and is referenced directly on the J&B Medical Supply website. The deployment centers on hosted mailbox provisioning and a webmail client for corporate communications, using domain-linked email addresses for staff and external customer contact. Configuration work includes DNS mail routing and MX record updates to route mail to GoDaddy Webmail, and administrative provisioning for user accounts and mailbox management. Functional capabilities align with standard Collaboration workflows, including inbox, SMTP and IMAP access, calendar and contact management, and webmail access for remote users. Governance focuses on centralized mailbox administration and email routing controls to support ongoing operations across the organization.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2021 2021
In 2021, J&B Medical Supply deployed Salesforce Sales Cloud on its website to centralize customer interactions and web lead capture. J&B Medical Supply implemented Salesforce Sales Cloud to deliver Sales Automation,CRM,Sales Engagement capabilities for its sales and account management functions, aligning cloud CRM tooling with its commercial operations at a 100 employee healthcare distributor. Configuration emphasized core Sales Cloud modules, including lead management, opportunity management, account and contact consolidation, and reporting and dashboards to improve pipeline visibility. Automation and sales engagement features were configured to onboard web-originated leads into standardized opportunity stages, while role based access and record ownership policies established foundational data governance and consistent sales workflows.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at J&B Medical Supply

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by J&B Medical Supply Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from J&B Medical Supply IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the J&B Medical Supply digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD J&B Medical Supply Technographics
J&B Medical Supply is a Healthcare organization based in United States, with around 100 employees and annual revenues of $14.0 million.
J&B Medical Supply operates a diverse technology stack with applications such as SmartActions AI Brain, GoDaddy Webmail and Salesforce Sales Cloud, covering areas like Natural Language Processing, Collaboration and Sales Automation, CRM, Sales Engagement.
J&B Medical Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SmartAction, GoDaddy and Salesforce.
J&B Medical Supply recently adopted applications including Salesforce Sales Cloud in 2021, GoDaddy Webmail in 2020 and Barracuda Email Security Gateway in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of J&B Medical Supply’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates J&B Medical Supply’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete J&B Medical Supply technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.