Jcm Telecom is a Communications organization based in United States, with around 10 employees and annual revenues of $1.0 million.

What enterprise applications does Jcm Telecom use?

Jcm Telecom operates a diverse technology stack with applications such as Rev.io Payments, Rev.io PSA and Tawk.to, covering areas like Payment Processing, Professional Services Automation and Chatbots and Conversational AI.

What digital transformation initiatives has Jcm Telecom undertaken?

Jcm Telecom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rev.io and Tawk.to.

What are the most recent software purchases made by Jcm Telecom?

Jcm Telecom recently adopted applications including Klaviyo in 2025, Google Cloud Platform (GCP) in 2025 and AT&T Personal Cloud in 2025, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at Jcm Telecom?

APPS RUN THE WORLD maintains an up-to-date database of Jcm Telecom’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track Jcm Telecom’s IT investments?

Our research team continuously updates Jcm Telecom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by Jcm Telecom?

Subscribe to APPS RUN THE WORLD to access the complete Jcm Telecom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Jcm Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

Jcm Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Jcm Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Jcm Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Jcm Telecom has purchased the following applications: Rev.io Payments for Payment Processing in 2021, Rev.io PSA for Professional Services Automation in 2021, Tawk.to for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Jcm Telecom is running and its propensity to invest more and deepen its relationship with Rev.io , Tawk.to , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Jcm Telecom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jcm Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Rev.io	Legacy	Rev.io Payments	Payment Processing	ERP Financial Management	n/a	2021	2021	In 2021 Jcm Telecom implemented Rev.io Payments to modernize billing and back-office finance processes in the United States, deploying a combined billing and merchant processing capability under the Payment Processing category. The implementation targeted operational consolidation for finance and billing at a small communications provider with a direct focus on accelerating quote-to-cash flows and automating routine accounting tasks. Rev.io Payments was configured to unify subscription and usage billing with merchant payment acceptance, aligning invoicing, payment orchestration, and settlement workflows within a single platform. The deployment emphasized Payment Processing functionality such as automated billing runs, integrated merchant transaction handling, and reconciliation support to reduce manual accounting work and shorten the order to cash cycle. Operational coverage concentrated on finance and billing teams and extended into sales order processing to enable faster quote-to-cash execution, with the platform serving as the central system for merchant processing and revenue collection. Integrations were implemented to combine billing with merchant processing, consolidating payment capture and billing records to support end to end cash application and financial close activities. Governance centered on activation and centralized operational ownership of Rev.io Payments, with process changes around invoicing, payment posting, and dispute handling to support the new automated flows. The move helped Jcm significantly reduce accounting time and nearly doubled annual revenue within a year of activating on Rev.io, reflecting rapid business impact following the payment and billing consolidation.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Rev.io

Legacy

Rev.io Payments

Payment Processing

ERP Financial Management

n/a

2021

In 2021 Jcm Telecom implemented Rev.io Payments to modernize billing and back-office finance processes in the United States, deploying a combined billing and merchant processing capability under the Payment Processing category. The implementation targeted operational consolidation for finance and billing at a small communications provider with a direct focus on accelerating quote-to-cash flows and automating routine accounting tasks. Rev.io Payments was configured to unify subscription and usage billing with merchant payment acceptance, aligning invoicing, payment orchestration, and settlement workflows within a single platform. The deployment emphasized Payment Processing functionality such as automated billing runs, integrated merchant transaction handling, and reconciliation support to reduce manual accounting work and shorten the order to cash cycle. Operational coverage concentrated on finance and billing teams and extended into sales order processing to enable faster quote-to-cash execution, with the platform serving as the central system for merchant processing and revenue collection. Integrations were implemented to combine billing with merchant processing, consolidating payment capture and billing records to support end to end cash application and financial close activities. Governance centered on activation and centralized operational ownership of Rev.io Payments, with process changes around invoicing, payment posting, and dispute handling to support the new automated flows. The move helped Jcm significantly reduce accounting time and nearly doubled annual revenue within a year of activating on Rev.io, reflecting rapid business impact following the payment and billing consolidation.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Rev.io	Legacy	Rev.io PSA	Professional Services Automation	ERP Services and Operations	n/a	2021	2021	In 2021, Jcm Telecom moved from a shared Rev.io instance evaluated in 2020 to a direct Rev.io customer, implementing Rev.io PSA to centralize its billing and service operations. The engagement targeted Professional Services Automation to streamline billing, commissions, ticketing, and payments across the companys United States operations. The deployment leveraged Rev.io Billing together with Rev.io PSA, and vendor materials state Jcm Telecom uses nearly every feature of Rev.io Billing and Rev.io PSA. Functional capability focus included recurring and usage billing, invoice automation, payment processing, commissions management, and ticketing workflows tied to service lifecycle management. Operational coverage emphasized billing and finance and service operations in the United States, aligning order to cash and service to billing processes. Integrations concentrated on payment processing workflows and PSA ticketing, and the shift from a shared instance to a direct Rev.io customer account simplified orchestration of invoices, payments, and commission calculations. Rollout followed a 2020 evaluation and a 2021 transition, with governance and process adjustments to accounting and commission rules to match automated billing cadence and PSA ticket lifecycle changes. According to vendor materials the implementation contributed to nearly doubling revenue and halving accounting time for Jcm Telecom.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Rev.io

Legacy

Rev.io PSA

Professional Services Automation

ERP Services and Operations

n/a

2021

In 2021, Jcm Telecom moved from a shared Rev.io instance evaluated in 2020 to a direct Rev.io customer, implementing Rev.io PSA to centralize its billing and service operations. The engagement targeted Professional Services Automation to streamline billing, commissions, ticketing, and payments across the companys United States operations. The deployment leveraged Rev.io Billing together with Rev.io PSA, and vendor materials state Jcm Telecom uses nearly every feature of Rev.io Billing and Rev.io PSA. Functional capability focus included recurring and usage billing, invoice automation, payment processing, commissions management, and ticketing workflows tied to service lifecycle management. Operational coverage emphasized billing and finance and service operations in the United States, aligning order to cash and service to billing processes. Integrations concentrated on payment processing workflows and PSA ticketing, and the shift from a shared instance to a direct Rev.io customer account simplified orchestration of invoices, payments, and commission calculations. Rollout followed a 2020 evaluation and a 2021 transition, with governance and process adjustments to accounting and commission rules to match automated billing cadence and PSA ticket lifecycle changes. According to vendor materials the implementation contributed to nearly doubling revenue and halving accounting time for Jcm Telecom.